Complex Care Nurse

Job Description

[Employer hidden — sign up to reveal] has provided home care for 80 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients. We are looking for a dynamic, resourceful and independent professional with solid nursing experience as an Adult, Child or Dual Qualified Nurse, that is flexible, enthusiastic, and has a can-do attitude to join our clinical team supporting both adults and children with complex needs. The role of a Complex Care Nurse is to provide clinical expertise and leadership to enable the planning and delivery of safe, high-quality complex care to all clients in their own homes and/or community settings.

Purpose of the Job

The Complex Care Nurse is an office-based role that is an integral part of the excellent care delivery [Employer hidden — sign up to reveal] provide to our adult and child social care clients. The Complex Care Nurse must possess strong clinical knowledge and expertise to provide our professional carers with thorough training, assessment and supervision to enable evidence based clinical care for our clients. The role will manage a client caseload whilst collaborating with stakeholders and other healthcare services to ensure the specialised care is delivered to the highest possible standard. The role will support adults and children in their own homes and/or community settings.

Key Responsibilities

• To be accountable for and lead on the clinical components of care delivery
• Support in the assessment, mobilisation and implementation of complex care clients to support with business growth
• To regularly risk assess individual client needs
• Provide evidence based clinical expertise and advice relating to care-planning and delivery across the pathway and evaluate outcomes
• Attend meetings and/or liaise with MDT, commissioners, case managers and clients etc to build and manage clinical caseload
• To act as a role model and leader for all members of staff
• To facilitate and deliver an ongoing programme of clinical knowledge/skills-training and competency assessments to non-registered members to enable them to competently deliver care with minimal supervision
• To be responsible and accountable for the delegation of clinical healthcare tasks required for clients to maintain a quality of life within the community
• Maintain high standards and proactively manage quality improvement, clinical risks, safety concerns and complaints relating to client case load
• Drive best practice in order to ensure high quality care
• Promote compliance and adherence to internal policies and standards
• Keep up with national standards and requirements surrounding clinical services
• Assist the branch in identifying best practice in regard to client’s complexity to ensure delivery of safe and high-quality care
• Commitment to improving client/family experience at every step of the care pathway
• Identify, develop and maintain new business streams to support with growth of clinical services

Person Specification

• Registered Nurse with NMC with active PIN
• Minimum 2 years clinical nursing experience including community or hospital setting
• Management of clinical risk management and individualised, person-centred care planning
• Experience of safeguarding adults and children
• Effective communication skills – verbal and written
• Ability to work on own initiative as well a part of a team – self-motivated
• Effective people management skills
• Ability to negotiate, influence, escalate and seek advice
• Experience in interpreting and analysing data and meet deadlines
• Excellent IT and presentation skills
• Demonstrate knowledge of the theory and application of clinical governance
• Ability to work autonomously and with initiative
• Can do approach
• Ability to work independently and within a team
• Valid UK driving licence and access to a car is highly desirable
• Demonstrate good leadership skills
• A commitment to equal opportunities and diversity
• Symmetry between personal and organisational values
• Recognised teaching qualification/experience
• Evidence of developing policy, guidelines and managing resources
• Coaching and mentoring skills, teaching qualification
• Evidence of success in leading/managing significant and sustained change
• Experience in interpreting and analysing data and meet deadlines

Benefits

• Competitive salary
• Holiday pay accrual at 12.07% of your pay (equivalent of 28 days per year)
• An additional paid day off for your birthday
• Family friendly policies
• Reward and recognition programmes
• Annual leave purchase (ALP) scheme
• Cycle to work scheme
• Blue Light Card & Health Service Discounts
• Wellbeing support via Employee Assistance Programme (EAP)
• Career development and training

How to Apply

To apply for this job please visit [Employer hidden — sign up to reveal].