About the role...

We are currently recruiting for a Reward Advisor vacancy in our People team. Based from our Customer Service Centre in Walsall, the role offers flexibility for hybrid working.

Reporting to the Reward Manager, the Reward Advisor will support the implementation of the reward strategy and ensure the delivery of reward processes across [Employer hidden — sign up to reveal].

The Reward Advisor will provide specialist reward advice and guidance, the role is responsible for the ownership, delivery and continued development of employee benefits, pensions and recognition programmes.

Additionally, the Reward Advisor will analyse and interpret data, and produce clear and engaging reward communications.

We uphold three core behaviours that guide all our actions: Love Our Customers, Care for Our Colleagues, Protect Our Pounds/Euros.

Why choose us?

• Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes or pursue qualification through our apprenticeship programme.
• Bonus Potential: Unlock the possibility of earning additional bonuses.
• Free On-Site Parking
• Onsite Coffee Lounge
• Exclusive Store Discounts: 10% discount on most in-store purchases.
• Family-Friendly Benefits
• My Staff Shop: Exclusive discounts via our portal.
• Life Assurance Cover
• Health & Wellbeing Programme
• Generous Holiday Allowance: Starting with generous leave that increases by one day each year (up to 33 days) plus birthday day off.
• Pension Scheme: Contributory pension scheme.

Your Impact and Responsibilities...

• Take ownership for end-to-end delivery, governance and continuous improvement of pensions, benefits and recognition programmes across UK and Ireland.
• Manage the Reward inbox, providing timely, accurate responses to queries.
• Administer employee benefits and recognition platforms.
• Coordinate and deliver day-to-day, monthly and annual reward processes.
• Provide specialist knowledge for reward projects and process improvements.
• Produce, analyse and interpret benefits and recognition data.
• Conduct regular audits to maintain data integrity and compliance.
• Prepare clear data analysis on pensions, benefits and recognition for reporting.
• Lead the end-to-end P11D process.
• Undertake role grading and benchmarking aligned to WTW Global Grading methodology.
• Lead and deliver reward communication activity.
• Contribute to ongoing review and enhancement of reward offer.

Skills and Knowledge...

• Previous experience within a Reward Advisor or Benefits Advisor role in a large organisation. Retail sector experience advantageous.
• Strong knowledge of UK and Ireland reward practices focused on benefits, pensions and recognition.
• Working knowledge of reward governance, compliance and market trends.
• Knowledge of supporting or leading reward communications campaigns.
• Knowledge of WTW Global Grading methodology (preferred).
• Knowledge of P11D processes and PAYE Settlement Agreements (desirable).
• Strong administrative and organisational skills.
• High level of accuracy and attention to detail.
• Strong communication skills including influencing stakeholders.
• Commercial awareness, able to balance cost and value.
• Self-starter, taking initiative.
• Intermediate to advanced skill level of MS Office particularly Excel, Word and PowerPoint.

About us...

Since our humble beginnings in 1990, [Employer hidden — sign up to reveal] has evolved into a retail powerhouse with over 700 stores and nearly 13,000 dedicated colleagues across the UK and Republic of Ireland. The addition of [Employer hidden — sign up to reveal] in 2011 further solidified our presence. At [Employer hidden — sign up to reveal], we cultivate an environment where every colleague can thrive. Our three behaviours: Love our customers, Care for our colleagues, and Protect the Pounds and Euros.