Cafe Supervisor
SKILLS
FULL DESCRIPTION
Cafe Supervisor
We are seeking a dynamic and hands-on Cafe Supervisor to lead our hospitality operations within a vibrant campus environment. This is a key leadership role where you will oversee the day-to-day running of the Sugar Ronson Cafe, ensuring high-quality service delivery to residents, tenants, staff, and external visitors. Acting as the face of the cafe, you will drive standards, customer experience, and operational efficiency within a fast-paced and community-focused setting. Working closely with the Head Chef and Hospitality Business Manager, you will lead a team, manage budgets, and ensure compliance with food safety and health regulations. This is a full-time role working 40 hours per week, Monday to Friday (8:00am-4:30pm), with some Sunday working required for events.
Main Duties
- Lead and oversee all café, restaurant, and hospitality services across the campus
- Ensure compliance with food hygiene, health & safety, and legislative standards
- Manage budgets, purchasing, and cost control to maximise efficiency
- Plan and deliver internal and external events, including quotations and logistics
- Build strong relationships with customers and stakeholders to meet service needs
- Supervise, motivate, and develop a high-performing team
- Maintain excellent customer service standards through visible leadership
- Manage cash handling and financial procedures in line with policy
- Complete administrative tasks including records, rotas, and reporting
- Represent the service at meetings and contribute to continuous improvement
About You
- Proven experience in catering, hospitality, or a similar leadership role
- Strong organisational and problem-solving skills
- Excellent communication and interpersonal abilities
- A hands-on leadership style with the ability to motivate teams
- Solid understanding of health & safety and food hygiene standards
- Good IT skills (Microsoft Office including Excel, Word, PowerPoint)
- Experience working in a multicultural environment
- A flexible approach, including availability for events and weekends
What We Offer
- A supportive and inclusive working environment
- Opportunities for training and development (including NVQ pathways)
- The chance to work in a meaningful role making a real difference
- Sociable working environment within a respected organisation
Employer Details
Employer: [Employer hidden — sign up to reveal]
Address: Golders Green, NW11 9DQ
Website: https://careers.jewishcare.org/
Contact: Darren Martin, [contact hidden], [contact hidden]