Care Home Administrator
SKILLS
FULL DESCRIPTION
Care Home Administrator
[Employer hidden — sign up to reveal] is looking for an experienced and dedicated Administrator to join the team and play a pivotal role within the home's management team. This varied position encompasses managing Customer Experience, HR, Recruitment, Payroll, Finance, and supervision of junior administration staff.
- Salary: Depending on experience
- Contract: Permanent
- Working Pattern: Full-time, Part-time
- Location: Southport, PR9 8BL
- Closing Date: 28 June 2026
Main Duties of the Job
[Employer hidden — sign up to reveal] is searching for a skilled and committed Administrator to become an essential part of their management team. The role involves providing support to the General Manager to ensure the smooth operation of a high-quality care home. This position is diverse, involving management of Customer Experience, HR, Recruitment, Payroll, and Finance components as well as supervision of junior team members.
About Us
[Employer hidden — sign up to reveal] is recognized as one of the top companies to work for in the UK, offering a supportive and empowering environment. Dedicated to their staff, [Employer hidden — sign up to reveal] respects and values their contributions, providing opportunities for career progression. The organization offers rewards including a bonus for a Good or Outstanding CQC inspection, a refer a friend scheme, and access to retail and leisure discounts.
Job Responsibilities
- Promote a warm and welcoming environment for residents, staff and visitors
- Manage enquiries and showrounds of the home for prospective families
- Drive the occupancy and reputation of the Care Home as part of a community engagement team
- Support resident and family feedback with a focus on customer care
- Assist with recruitment of home staff, completing new starter checks and arranging inductions
- Prepare payroll for home based staff
- Provide advice and guidance to employees using HR tools
- Attend meetings and produce accurate notes and minutes
- Manage safe contents, petty cash, and resident fund accounts
- Update staff training, supervisions, and appraisals
Need to Have
- Experience in a customer facing role
- Previous involvement in HR administration and recruitment
- High level of attention to detail and the ability to prioritise
- Proficient user of Microsoft Word, Excel and Outlook
- CIPD qualification would be beneficial
Rewards and Benefits
- Rewarding Excellence bonus up to £500 for Good/Outstanding CQC inspection
- Unlimited refer a friend scheme up to £500 per referral
- Access to retail and leisure discounts at big brands and supermarkets
- Free access to medical specialists, counselling and legal services
- Tax code review service
- Monthly staff lottery
Employer Details
[Employer hidden — sign up to reveal]
Address: Southport, PR9 8BL
Website: https://www.barchester.com/
For questions, contact: Recruitment Team at [Employer hidden — sign up to reveal]