Care Home Administrator

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Southport
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Administrative
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service HR Administration Recruitment Microsoft Excel Microsoft Word Microsoft Outlook Attention to Detail Organizational Skills

FULL DESCRIPTION

Care Home Administrator

[Employer hidden — sign up to reveal] is looking for an experienced and dedicated Administrator to join the team and play a pivotal role within the home's management team. This varied position encompasses managing Customer Experience, HR, Recruitment, Payroll, Finance, and supervision of junior administration staff.

  • Salary: Depending on experience
  • Contract: Permanent
  • Working Pattern: Full-time, Part-time
  • Location: Southport, PR9 8BL
  • Closing Date: 28 June 2026

Main Duties of the Job

[Employer hidden — sign up to reveal] is searching for a skilled and committed Administrator to become an essential part of their management team. The role involves providing support to the General Manager to ensure the smooth operation of a high-quality care home. This position is diverse, involving management of Customer Experience, HR, Recruitment, Payroll, and Finance components as well as supervision of junior team members.

About Us

[Employer hidden — sign up to reveal] is recognized as one of the top companies to work for in the UK, offering a supportive and empowering environment. Dedicated to their staff, [Employer hidden — sign up to reveal] respects and values their contributions, providing opportunities for career progression. The organization offers rewards including a bonus for a Good or Outstanding CQC inspection, a refer a friend scheme, and access to retail and leisure discounts.

Job Responsibilities

  • Promote a warm and welcoming environment for residents, staff and visitors
  • Manage enquiries and showrounds of the home for prospective families
  • Drive the occupancy and reputation of the Care Home as part of a community engagement team
  • Support resident and family feedback with a focus on customer care
  • Assist with recruitment of home staff, completing new starter checks and arranging inductions
  • Prepare payroll for home based staff
  • Provide advice and guidance to employees using HR tools
  • Attend meetings and produce accurate notes and minutes
  • Manage safe contents, petty cash, and resident fund accounts
  • Update staff training, supervisions, and appraisals

Need to Have

  • Experience in a customer facing role
  • Previous involvement in HR administration and recruitment
  • High level of attention to detail and the ability to prioritise
  • Proficient user of Microsoft Word, Excel and Outlook
  • CIPD qualification would be beneficial

Rewards and Benefits

  • Rewarding Excellence bonus up to £500 for Good/Outstanding CQC inspection
  • Unlimited refer a friend scheme up to £500 per referral
  • Access to retail and leisure discounts at big brands and supermarkets
  • Free access to medical specialists, counselling and legal services
  • Tax code review service
  • Monthly staff lottery

Employer Details

[Employer hidden — sign up to reveal]
Address: Southport, PR9 8BL
Website: https://www.barchester.com/

For questions, contact: Recruitment Team at [Employer hidden — sign up to reveal]

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