Part-time Team Support Officer - Kidlington

Job Introduction

Are you looking for a rewarding role where you can make a difference? Our Business Support Team is the vital engine of Children’s Social Care. Working together with our dedicated social work teams, we provide essential support for children and families in our community.

About the Role

A new opportunity has become available for a part-time Team Support Officer to provide countywide administrative support to the Special Guardianship Support Team. Working 20 hours per week (4 hours per day, i.e. 09:00-13:00, or 10:00-14:00), Monday to Friday based in Kidlington, with one day a week at Didcot.

The Special Guardianship Support Team provides essential advice, guidance, and ongoing support, along with conducting financial assessments, sourcing support and applying for funding for therapeutic services for special guardians and children. As a Team Support Officer, you will be working closely with the Special Guardianship Support Team with essential administrative tasks by receiving queries and referrals from special guardians via telephone or email, ensuring all aspects are actioned within a timely manner. You will be maintaining records using our Childrens Social Care database, recording case notes, uploading documents and initiating referral forms to pass to the social workers. You will be supporting with financial transactions for the team ensuring financial information is recorded appropriately for auditing purposes. You will be maintaining the teams tracking spreadsheets, along with data collation and analysis to provide statistical information to the Team Manager and Service Manager.

About You

• Strong IT skills including database systems, Microsoft Word, Excel, and SharePoint
• Excellent organisational skills with attention to detail
• Effective communication and teamwork skills
• Flexible approach
• Ability to deal with sensitive situations

Rewards and Benefits

• Generous holiday allowance, with option to ‘buy’ additional holiday
• A comprehensive Local Government Pension Scheme (LGPS)
• Employee Assistance Programme including access to health and wellbeing support
• A range of staff discounts including travel, holidays, insurance, food, health & leisure activities
• Great learning and development opportunities to support your ongoing development

Our Commitment to Equality, Diversity and Inclusion

At [Employer hidden — sign up to reveal] we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our Commitment to Guaranteed Interview Schemes

As a Disability Confident employer, [Employer hidden — sign up to reveal] guarantees an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Safeguarding

[Employer hidden — sign up to reveal] are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Flexible Working

We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.