Patient Advisor

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Edinburgh
TYPE
Full-time
LEVEL
Associate
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Patient care Diagnostic scanning Communication Interpersonal skills Attention to detail Organizational skills Digital technology proficiency Commercial awareness

FULL DESCRIPTION

Patient Advisor

[Employer hidden — sign up to reveal] are the market leader in Vision Correction Surgery. We are seeking Patient Advisors for our Edinburgh clinic. This is a pivotal role with responsibility for delivering an outstanding patient journey.

  • Location: Edinburgh
  • Salary: from £26,500 per annum, bonus & benefits
  • Hours: 40 hours (must be flexible to work weekends)
  • Full Time

Main Responsibilities

  • Support Patients having vision correction surgery across all steps of patient pathway, building rapport and maintaining patient confidence.
  • Deliver warm, professional patient welcomes and manage first impressions.
  • Capture high-quality diagnostic scans for clinical interpretation, whilst communicating with the patients on the features and benefits of our technology.
  • Support in delivery of consultations for optometrists and/or Surgeons, in-clinic or virtual.
  • Close consultation process and schedule surgery and aftercare.
  • Manage payment, finance and administrative booking requirements.
  • Meet and exceed individual commercial KPIs.

Experience/Requirements

  • Previous experience of a patient facing role
  • Excellent communication and interpersonal skills
  • High attention to detail and organisational skills
  • Proficient with use of digital and diagnostic technology
  • Experience within healthcare or high-end retail would be preferred.
  • Strong commercial awareness.

Benefits

  • An industry leading salary plus excellent bonus potential
  • State of the art, modern working environments
  • 33 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Discounts on other group company products and procedures
  • Generous [Employer hidden — sign up to reveal] friends and family discount scheme
  • Ongoing training and development opportunities
  • Workplace Pension scheme

Apply Now

Full name, Email address, Phone number, Upload CV, Have you previously worked for [Employer hidden — sign up to reveal]? Do you have the right to work in the UK? Are you looking for full time or part time work? Are you available to work on weekends? What is your current/most recent salary? What are your salary expectations? Please tell us about your relevant experience for this role.

Contact: [Employer hidden — sign up to reveal]

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