Clerk Typist, Specialist Surgical Care

Job Summary

Clerk Typist, Band 2 - 18 hours per week at West Cumberland Hospital, Whitehaven. This is an opportunity to join the Specialist Surgical Collaborative, which provides services throughout Cumbria in a number of varied clinical settings. The service aims to provide a high quality, locally delivered, patient focussed service. This role will be crucial to the efficient day to day delivery of the service. We are looking for a competent and professional Clerk Typist who can achieve between 50 - 60 words per minute average typing speed with recent or relevant experience in a similar role and regularly producing professional letters/documents. The post will be based at West Cumberland Hospital, typing for Consultants, Specialist Doctors and Nurse Practitioners.

Main Duties of the Job

• Be the first point of contact for patients, maintaining a professional and patient-focused approach.
• Provide high standard administration support to the clinical team.
• Liaise with other departments, patients, NHS Trusts and external agencies.
• Typing for Consultants, Specialist Doctors and Nurse Practitioners.
• Maintain confidentiality and handle sensitive information.

About You

You must be educated to GCSE (minimum C Grade) standard, be trained to RSA level 2 standard and/or an NVQ level 2 in Administration and/or have the relevant typing experience, preferably having an administration background. We are looking for someone with a pleasant, adaptable disposition who can remain calm under pressure and deal with a busy workload efficiently and effectively. Excellent communication and interpersonal skills are required as well as a positive approach to working in a team.

About [Employer hidden — sign up to reveal]

At [Employer hidden — sign up to reveal], we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff. Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'. Being a clinically led organisation, quality and safety at the heart, a positive patient experience every time, a great place to work, managing our money well. As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work. Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Person Specification

Qualifications

• GCSE in English language or equivalent (Essential)
• RSA 2 word processing or equivalent (Essential)

Knowledge and Experience

• Use of a computer (Essential)
• Confidentiality (Essential)
• Equality issues (Essential)
• Medical terminology (Desirable)
• Microsoft Office (Desirable)
• Audio typing (Desirable)
• Clerical or office based work (Desirable)

Skills and Aptitudes

• Good communication skills (Essential)
• Able to work as part of a team (Essential)
• Able to use initiative appropriately (Essential)
• Able to prioritise work to meet deadlines (Essential)
• Ability to maintain high standards of work (Essential)
• Use of IT systems (Desirable)

Other Requirements

• Flexible approach to working patterns (Essential)
• Willing to undertake training and development (Essential)

Benefits

• 27-day holiday scheme rising to 33 after 10 years
• Flexible working Scheme
• NHS Discounts
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Excellent opportunities for development
• Competitive NHS Pension scheme
• Vivup counselling and information service

Employer Details

Employer: [Employer hidden — sign up to reveal]
Address: West Cumberland Hospital, Whitehaven, CA28 8JG
Website: ncic.nhs.uk
Contact: Julie Harrison, Administration Manager - [Employer hidden — sign up to reveal] or [contact hidden]