Job Summary

The East Primary Care Team is looking for experienced, organised and enthusiastic Receptionists to work in our Health Board managed GP Practice (Pen Y Maes Medical Centre, Wrexham). Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS clinical system is desirable, however training can be given. Multiple posts available. There is an expectation that the successful applicant will learn Welsh following appointment to the post.

Main Duties of the Job

• Booking appointments and dealing with patient queries
• Excellent communication skills and confident telephone manner
• Proficient IT skills including experience of Microsoft Office
• Undertaking a variety of administrative duties, including data inputting
• Working at other Health Board managed GP practices in the East area on an ad hoc basis

About Us

[Employer hidden — sign up to reveal] (BCUHB) is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. We are committed to promoting equality and diversity and welcome applicants under the 'Disability Confident Employer' scheme. Applications may be submitted in Welsh.

Details

• Date posted: 06 May 2026
• Pay scheme: Agenda for Change, Band 2
• Salary: £26,300 a year, per annum pro rata
• Contract: Permanent
• Working pattern: Part-time
• Reference number: 050-AC135-0526
• Job locations: Pen y Maes Health Centre, Beech Street, Summerhill, LL11 4UF

Job Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential: A good standard of general education, NVQ Level 2 in administration or equivalent qualification/experience

Desirable: ECDL, Word processing qualification (e.g. RSA 2, or equivalent experience)

Personal Attributes

Essential: Ability to work as part of an integrated multi-skilled team member without direct supervision; Flexible approach to the needs of the service including working at other sites when required

Knowledge

Essential: An understanding of confidentiality involved with post; Knowledge of a range of administrative processes

Desirable: Knowledge of medical terminology

Skills

Essential: Ability to input information onto a computer system with speed and accuracy; Ability to deal with a number of different tasks simultaneously; Ability to communicate professionally and effectively with all levels of staff both verbally and in writing; Ability to deal with issues on the spot

Desirable: Shorthand skills

Experience

Essential: Experience of using Microsoft office packages; Experience of working in a busy reception or office environment; Experience of dealing with the public on the phone and face to face; Ability to work in a fast paced, ever-changing environment

Desirable: Experience of using an IT system (e.g. EMIS, Oracle, WPAS); Experience of working in a GP surgery or an NHS office environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants applying for entry clearance into the UK have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer Details

Employer name: [Employer hidden — sign up to reveal]

Address: Pen y Maes Health Centre, Beech Street, Summerhill, LL11 4UF

Employer's website: https://bcuhb.nhs.wales/train-work-live/

Contact for questions about the job: Practice Manager Simon Mullen, [contact hidden], [contact hidden]