About The Role

As an HR Officer, you’ll play a vital role in supporting both employees and the wider organisation, managing short-term absence, employee resignations, and day-to-day employee changes. Your work will directly contribute to maintaining a positive, supportive, and high-performing workplace.

Working closely with the Head of HR, you’ll help deliver a commercially focused, customer-driven HR service that supports the delivery of exceptional care.

Key Responsibilities

• Provide first-line HR advice to managers on policies, procedures, and employee relations
• Process bank ↔ permanent transfers and update Sona
• Draft HR letters (contracts, resignations, references, probation, flexible working)
• Accurately report on leavers and exit interviews
• Support employee relations cases as needed
• Update ER Tracker and escalate to Head of HR
• Assist with change initiatives (consultation, TUPE, restructures)
• Keep HR and employment law knowledge up to date
• Process employee changes in Sona
• Manage maternity, paternity, and adoption processes
• Ensure DBS, right to work, and PIN renewals are completed
• Process sponsorship changes within [Employer hidden — sign up to reveal] and maintain compliance
• Coordinate long service awards
• Manage and advise on employee benefit schemes
• Maintain accurate digital personnel records

Financial Management

• Ensure support is given to managers with cases promptly to minimise any agency spend

Customer Focus and Engagement

• Provide guidance and training to managers where required
• Ensure employees receive accurate and prompt HR support
• Promote equal opportunity and gender equality principles
• Keep trackers up to date

Team Excellence

• Support the Head of HR and wider HR team
• Provide an efficient and effective support service
• Update ER KPI trackers
• Be supportive and respectful to colleagues
• Share knowledge and demonstrate continuous improvement

Compliance and Control

• Meet legislative and regulatory compliance for HR practices
• Ensure use of HR templates
• Provide support and training to managers
• Ensure compliance with GDPR regulations

Knowledge, Skills and Experience

Essential: Previous administration experience, previous experience within healthcare, interest in an HR career, working toward an HR qualification, previous experience as HR Intern or HR Administrator, experience in employee relations, good employment law knowledge.

Job Specific Knowledge: Experience with high-volume workload, effective communication skills, good IT skills (Microsoft Office), time management, organisational skills, knowledge of HR in Health and Social Care sector.

Job Competences: Highly organised, strong administration skills, proactive, team player, high integrity, build working relationships, interpersonal skills, understanding of confidentiality.

About Us

[Employer hidden — sign up to reveal] is an established provider of specialist health and social care services across Hertfordshire, Surrey, Cambridgeshire and Bedfordshire. We are dedicated to delivering high-quality, patient-centred mental health support and therapeutic services. At [Employer hidden — sign up to reveal], we value continuous improvement and foster an environment where all staff have a voice and can develop their careers.

We are committed to delivering high-quality mental health services, maintaining excellent clinical governance, supporting staff development, and promoting equality, inclusion, and diversity.

[Employer hidden — sign up to reveal] is proud to be an equal opportunity workplace. We are a Disability Confident employer. If you need support to apply, email [Employer hidden — sign up to reveal].

Apply

To apply, click the 'Apply' button on the [Employer hidden — sign up to reveal] careers page or visit nouvita.co.uk/careers.