Job Summary

[Employer hidden — sign up to reveal] are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team.

Main Duties

• Promote a warm and welcoming environment for residents, staff and visitors
• Manage enquiries and showrounds of the home for prospective families
• Drive the occupancy and reputation of the Care Home as part of a community engagement team
• Support resident and family feedback with a focus on customer care
• Assist with recruitment of home staff, new starter checks and inductions
• Payroll preparation for home based staff
• Provide HR advice and guidance to employees
• Ensure secure storage of personal files and manage safe contents, petty cash, and resident fund accounts
• Update ad-hoc training, supervisions, and appraisals on staff records
• Offer guidance on staff development opportunities including Apprenticeships

Requirements

• Experience in a customer facing role
• Previous involvement in HR administration and recruitment
• High level of attention to detail and ability to prioritise
• Proficient user of Microsoft Word, Excel and Outlook
• CIPD qualification would be beneficial

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] prides itself on being a leading healthcare provider in the UK and is recognized as one of the best companies to work for. They offer competitive rewards, including a bonus for outstanding CQC inspections, a refer-a-friend scheme, retail and leisure discounts, medical advice access, and counseling services.

Benefits

• Rewarding Excellence bonus up to £500 for Good or Outstanding CQC inspection
• Refer a friend scheme earning up to £500 per referral
• Retail and leisure discounts at big brands and supermarkets
• Free access to medical specialists for second opinions
• Confidential and free access to counselling and legal services
• Tax code review service
• Monthly staff lottery option

Employer Contact

Recruitment Team, [Employer hidden — sign up to reveal], [contact hidden]

Additional Details

Date posted: 07 May 2026 | Reference: 1499979555 | Closing date: 06 July 2026

Employer's website: https://www.barchester.com/