Credit Control Assistant
SKILLS
FULL DESCRIPTION
Join our dynamic finance team as a Credit Control Assistant at [Employer hidden — sign up to reveal], where you'll play a key role in maintaining healthy cash flow, supporting accurate billing, and ensuring a smooth customer experience. This is a fantastic opportunity for a detail-oriented professional who enjoys problem-solving, building strong relationships, and taking ownership of their work in a supportive and growing organisation.
Job Details
- Company: [Employer hidden — sign up to reveal]
- Location: Portland, Dorset (DT5 1BB)
- Salary: Up to £30,000 per annum DOE
- Contract: Permanent
- Working Pattern: Full-time (40 hours per week)
- Closing Date: 06 July 2026
What You'll Be Doing
- Generate customer statements and chase letters on time.
- Chase overdue monies from clients by letter and by phone.
- Administer Probate queries, POA changes and small claims court work.
- Reconcile, maintain and update customer accounts and customer histories on the relevant databases.
- Maintain good working relationships with Branch/Care Home managers and admin staff.
- Maintain strong relationships with Local Council payments staff.
- Support receipt and allocation of monies on the Sales Ledger, including Direct Debit processes.
- Support production of timely Debtor Reports and Monthly Management Accounts.
- Provide support and guidance to other credit control team members.
- Provide cover for the Credit Control manager during periods of absence.
About You
- Strong numerical ability and attention to detail
- Excellent written and verbal communication skills
- A confident, customer-focused approach
- Good computer literacy, particularly with Microsoft Excel
- Experience working with financial databases or credit control systems
- Experience in a similar credit control or finance role
What's on Offer
- Salary of up to £30,000 per annum DOE
- 40 hours per week, based at our office in Portland, Dorset
- Fully funded training and career development
- Blue Light discount package
- EAP Employee Assistance Programme
- Company pension scheme
About [Employer hidden — sign up to reveal]
[Employer hidden — sign up to reveal] is a family run business that has been caring and supporting people since 1986. With over 4,500 team members, [Employer hidden — sign up to reveal] is one of the UKs largest care providers and continues to grow. The organisation boasts over 100 locations across England. [Employer hidden — sign up to reveal] is a signatory of the Care Leaver Covenant and is committed to supporting care leavers to live independently. All care services provided by [Employer hidden — sign up to reveal] are regulated by the Care Quality Commission (CQC).
Employer Details
- Employer name: [Employer hidden — sign up to reveal]
- Address: [Employer hidden] Head Office Services, Portland, DT5 1BB
- Website: www.[Employer hidden].com
- Contact: Recruitment Team, [contact hidden]