Job summary

We are looking for an organised, proactive and highly motivated administrator to join our dynamic Ambulance Operations team at Oval Ambulance Station. This is a key enabling role that ensures the smooth running of critical operational and clinical functions across the service. You will work closely with operational and clinical managers, frontline clinicians, and other stakeholders to provide high-quality administrative support.

Main duties of the job

• Manage day-to-day office administration for a group of ambulance stations and provide efficient administrative service to local management team and staff
• Provide a link between leadership teams, staff and all other departments within the organisation
• Provide comprehensive administrative and secretarial support to leadership teams, including composing correspondence, managing diaries, preparing agendas, and taking formal minutes at internal and external meetings
• Organise, coordinate and attend meetings, interviews, events, and seminars, including researching venues, arranging logistics, recording minutes/notes, circulating, and carrying out follow-up actions
• Coordinate staff responses to Coroner's Court statements and inquests, police statements and interviews, solicitor's queries and road traffic accident reporting
• Maintain and update notice boards and Service policy and procedure manuals at main stations and ensure distribution to satellite stations
• Gather data to provide statistical information on a range of subjects to the management team and other departments
• Ordering and receipting all accident and emergency consumables, stationery and uniform for the station and staff through E-Proc or other approved systems
• Maintain office filing systems including updating personnel files and filing databases

About us

Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on: Our care - delivering outstanding emergency and urgent care whenever and wherever needed. Our organisation - being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for. Our London - using our unique pan-London position to contribute to improving the health of the capital.

Person Specification

Qualifications

Essential: Good level of education equivalent to NVQ level 3, including Maths and English GCSE (or equivalent)

Knowledge and Skills

Essential: Good typing and word processing skills, Strong organisational abilities, Good interpersonal skills (tact and diplomacy), A sound knowledge of Trust Policies and Procedures, Excellent verbal and written communication skills

Experience

Essential: Significant recent experience of office or administrative work, Experience of using Microsoft Office suite including Word, Excel, Outlook and inputting and processing information, Recent experience of using an email and calendar system such as Microsoft Outlook

Desirable: Knowledge of other Microsoft Office applications

Employer details

Employer name: [Employer hidden — sign up to reveal]

Address: Oval Ambulance Station, Foxley Road, London, SW9 6ES

Employer's website: [Employer hidden — sign up to reveal]

Contact: Station Support Manager Joshua Kennedy - [Employer hidden — sign up to reveal] - [contact hidden]