Clerical Officer (Internal)

Job Summary

INTERNAL ONLY TO [Employer hidden — sign up to reveal] (NCIC) EMPLOYEES ONLY

We are seeking to recruit a motivated Clerical Officer to join our friendly, supportive and hardworking team in the Breast Unit, at Eden Breast Screening Unit, Cumberland Infirmary Carlisle.

The successful candidate will be required to provide administrative support within the Breast Screening Admin Office, which includes reception duties, managing patient appointments, answering patient enquiries, image and medical records handling, use of computers and data input. The post involves liaising with many NHS professionals, support staff and the general public to ensure an efficient and effective service. You will be a cheerful, versatile and helpful team-worker, literate and methodical, with excellent communication skills, able to relate well to people and put them at ease.

Main Duties of the Job

The successful candidate will provide comprehensive administrative support within the Breast Screening Administration Office. Duties will include reception responsibilities, booking and managing patient appointments, responding to patient enquiries, handling medical records and imaging information, and accurate data entry using computer systems.

The role requires regular liaison with a wide range of NHS professionals, support staff, and members of the public to help ensure the service runs efficiently and effectively. The successful candidate will be a positive, adaptable and supportive team member who is organised, methodical and able to communicate clearly. They will be confident interacting with people, helping to create a welcoming environment and putting patients at ease.

A proven ability to work with a diverse range of staff at all levels, alongside experience using Information Management and Technology systems, is essential. Candidates must be highly organised, demonstrate excellent attention to detail, and possess strong communication skills. We are committed to supporting the ongoing professional and personal development of all colleagues across the department.

About Us

At [Employer hidden — sign up to reveal], we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job Description

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

• Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
• Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

[Employer hidden — sign up to reveal] can offer successful future employees the following benefits:

• 27-day holiday scheme rising to 33 after 10 years
• Flexible working Scheme
• NHS Discounts*
• Salary Sacrifice schemes including lease cars and Cycle to Work*
• Excellent opportunities for development*
• Competitive NHS Pension scheme
• Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Skills

Essential

• Excellent communication skills
• Good organisational skills.
• Good interpersonal skills.
• Accuracy and attention to detail.
• Ability to prioritise work and meet deadlines.
• Ability to manage workload within defined guidelines.
• Ability to work as a team member.

Desirable

• Leadership skills supporting staff members

Other

Essential

• Wish to work in a caring environment.

Qualifications

Essential

• GCSE English (Grade C or above) or equivalent.
• NVQ2 in administration or equivalent.

Desirable

• ECDL or equivalent.

Knowledge

Essential

• Office duties.
• Computer literate.

Desirable

• Dealing with the general public. NHS experience.
• Silverlink, Carestream, NBSS and CRIS

Employer Details

[Employer hidden — sign up to reveal]

Address: CIC, Eden Breast Screening Unit, Carlisle, CA2 7HY

Employer's website: [Employer hidden — sign up to reveal]

Contact: Admin Manager Jade Clark, [Employer hidden — sign up to reveal], [contact hidden]