Head of Travel Advisory and Community, UK
SKILLS
FULL DESCRIPTION
Head of Travel Advisory and Community, UK
Company: [Employer hidden — sign up to reveal]
Location: London, UK
Department: Sales
What You’ll Do
- Drive customer/prospect events in collaboration with Sales & Marketing
- Align with EMEA AM/CS for customer attendees
- Host or liaise with executive team
- Lead [Employer hidden — sign up to reveal]’s UK enterprise thought leadership — on the future of corporate travel, presenting at key industry events and publishing content that reinforces our competitive advantage, while building advocacy and travel community.
- Partner closely with Sales, Account Management, and Product leadership — from initial RFP to signed SOW to global rollout.
- Directly support [Employer hidden — sign up to reveal]’s UK top enterprise pursuits by providing expert travel advisory to both internal deal teams and prospective customers to drive confidence and close deals faster.
- Serve as the trusted voice of the customer internally, informing product direction, sales strategies, and decision-making
- Serve as the primary liaison for [Employer hidden — sign up to reveal]’s EMEA Customer Advisory Board (CAB), cultivating a highly engaged community of top customers that influence product direction, strengthen enterprise relationships, and accelerate strategic growth.
- Drive agenda creation, speaker selection, and measurable outcomes in collaboration with AM/CS/Product teams.
What You’ll Drive
- Measurable contribution to the UK pipeline in year one across deals ranging from $15M to $100M+ in Gross Booking Volume.
- Increased enterprise win rates and reduced sales cycles through trusted advisory and deal strategy.
- Successful expansion of the EMEA CAB program, in terms of product adoption influence, higher retention, and executive-level referrals through travel programme leads.
- Market visibility and credibility as [Employer hidden — sign up to reveal]’s UK travel spokesperson—building awareness, trust, and advocacy in the travel operations and procurement community.
What We’re Looking For
- 10+ years of travel, enterprise sales, or customer advisory experience—ideally in SaaS, travel management, or enterprise services.
- Executive-level communication and presence, with the ability to earn trust and influence across travel programme leaders in Fortune 500 organizations, CAC 40 and/or FTSE 100.
- Deep knowledge of the travel ecosystem, including modern distribution (e.g., NDC), policy design, global travel programmes, and implementation at scale.
- A strategic operator who can translate insight into scalable programs and repeatable outcomes.
- Strong collaboration and leadership skills—comfortable working cross-functionally with executives, sales leaders, and product teams.
- Experience shaping and influencing go-to-market strategies in complex, multi-stakeholder environments.
- A passion for customer advocacy, with a track record of building strong customer communities and executive relationships.
About [Employer hidden — sign up to reveal]
[Employer hidden — sign up to reveal] (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, [Employer hidden — sign up to reveal] delivers an intuitive experience travelers love and finance teams rely on. See how [Employer hidden — sign up to reveal] customers benefit and learn more at [Employer hidden].com.
Workplace Policy
[Employer hidden — sign up to reveal] believes in the value of in-person connections. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.
Equal Opportunity
[Employer hidden — sign up to reveal] is an equal opportunity employer. We make all employment decisions based solely on merit.