Head of Travel Advisory and Community, UK

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Director
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Travel industry expertise Enterprise sales experience Executive-level communication Customer advisory board management NDC knowledge Strategic deal-making Thought leadership Cross-functional collaboration

FULL DESCRIPTION

Head of Travel Advisory and Community, UK

Company: [Employer hidden — sign up to reveal]

Location: London, UK

Department: Sales

What You’ll Do

  • Drive customer/prospect events in collaboration with Sales & Marketing
  • Align with EMEA AM/CS for customer attendees
  • Host or liaise with executive team
  • Lead [Employer hidden — sign up to reveal]’s UK enterprise thought leadership — on the future of corporate travel, presenting at key industry events and publishing content that reinforces our competitive advantage, while building advocacy and travel community.
  • Partner closely with Sales, Account Management, and Product leadership — from initial RFP to signed SOW to global rollout.
  • Directly support [Employer hidden — sign up to reveal]’s UK top enterprise pursuits by providing expert travel advisory to both internal deal teams and prospective customers to drive confidence and close deals faster.
  • Serve as the trusted voice of the customer internally, informing product direction, sales strategies, and decision-making
  • Serve as the primary liaison for [Employer hidden — sign up to reveal]’s EMEA Customer Advisory Board (CAB), cultivating a highly engaged community of top customers that influence product direction, strengthen enterprise relationships, and accelerate strategic growth.
  • Drive agenda creation, speaker selection, and measurable outcomes in collaboration with AM/CS/Product teams.

What You’ll Drive

  • Measurable contribution to the UK pipeline in year one across deals ranging from $15M to $100M+ in Gross Booking Volume.
  • Increased enterprise win rates and reduced sales cycles through trusted advisory and deal strategy.
  • Successful expansion of the EMEA CAB program, in terms of product adoption influence, higher retention, and executive-level referrals through travel programme leads.
  • Market visibility and credibility as [Employer hidden — sign up to reveal]’s UK travel spokesperson—building awareness, trust, and advocacy in the travel operations and procurement community.

What We’re Looking For

  • 10+ years of travel, enterprise sales, or customer advisory experience—ideally in SaaS, travel management, or enterprise services.
  • Executive-level communication and presence, with the ability to earn trust and influence across travel programme leaders in Fortune 500 organizations, CAC 40 and/or FTSE 100.
  • Deep knowledge of the travel ecosystem, including modern distribution (e.g., NDC), policy design, global travel programmes, and implementation at scale.
  • A strategic operator who can translate insight into scalable programs and repeatable outcomes.
  • Strong collaboration and leadership skills—comfortable working cross-functionally with executives, sales leaders, and product teams.
  • Experience shaping and influencing go-to-market strategies in complex, multi-stakeholder environments.
  • A passion for customer advocacy, with a track record of building strong customer communities and executive relationships.

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, [Employer hidden — sign up to reveal] delivers an intuitive experience travelers love and finance teams rely on. See how [Employer hidden — sign up to reveal] customers benefit and learn more at [Employer hidden].com.

Workplace Policy

[Employer hidden — sign up to reveal] believes in the value of in-person connections. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

[Employer hidden — sign up to reveal] is an equal opportunity employer. We make all employment decisions based solely on merit.

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