Digital Learning Design and Delivery Officer

Job Description

Overview of the Judicial Office: The [Employer hidden — sign up to reveal] (JO) reports to the Lady Chief Justice and supports the judiciary. The [Employer hidden — sign up to reveal] within the JO is responsible for training Judicial Office Holders. The Digital Learning Service designs and delivers digital training interventions.

This role sits within the [Employer hidden — sign up to reveal] and reports to the Digital Learning Design and Delivery Manager. Hybrid working requires 60% office attendance at base location (Leeds, London, or Loughborough).

Responsibilities, Activities & Duties

• Design, develop, deliver and maintain digital skills training interventions and resources using online, face-to-face and self-directed learning approaches.
• Facilitate engaging digital skills sessions, webinars, demonstrations and workshops for judicial audiences.
• Develop digital learning resources including presentations, guidance materials, e-learning content and digital assets.
• Work with Course Directors, Training Leads, IT Liaison Judges, senior judiciary, HMCTS and [Employer hidden — sign up to reveal] colleagues to identify learning needs.
• Support Judicial Office Holders to build confidence in new and emerging technologies, including AI-enabled tools.
• Ensure all learning products meet accessibility requirements and reflect inclusive digital learning design.
• Contribute flexibly to wider Digital Learning Service activity including filming, editing and resource development.
• Manage competing priorities and respond effectively to urgent training requirements.
• Keep up to date with developments in digital learning practice and emerging technologies.

Essential Knowledge, Experience and Skills

• Experience of designing and delivering digital skills training and learning resources in online and face-to-face environments.
• Confidence in delivering training, demonstrations or presentations to groups and explaining digital concepts to non-specialist audiences.
• High level of digital literacy and confidence using Microsoft 365 and Teams.
• Ability to support users to build confidence in digital working and adapt to new technologies, including AI-enabled tools.
• Ability to develop clear, engaging and accessible digital learning materials.
• Strong stakeholder engagement and influencing skills.
• Ability to manage competing demands and work at pace.
• Ability to work collaboratively across teams.
• Understanding of accessibility and inclusive practice in digital learning.

Desirable Knowledge, Experience and Skills

• Experience of creating e-learning content using Articulate Rise or similar.
• Experience designing or delivering learning relating to Microsoft 365, Copilot Chat or AI-enabled tools.
• Experience of filming, editing or supporting video content using Final Cut Pro or similar.
• Understanding of adult learning principles.
• Experience of working with Judicial Office Holders or knowledge of the judiciary.

Behaviours

• Communicating and Influencing
• Delivering at Pace
• Working Together
• Managing a Quality Service

Application Process

Assessment at application: CV, statement of suitability, and lead behaviour 'Communicating and Influencing'. At interview: behaviours, strengths, and a 10-minute training session on 'Getting started with prompting in Copilot Chat'. Security clearance: Counter Terrorist Check (CTC). Closing date: 28-May-2026. Only open to existing Civil Servant employees and employees of accredited NDPBs.

For further information contact [Employer hidden — sign up to reveal] or call [contact hidden]. Please quote job reference 17372.