Department Overview

The Project Management Department is responsible for planning, coordinating, and delivering projects that meet organisational goals, client expectations, and regulatory requirements. The team oversees the full project lifecycle — from initial scoping and budgeting to execution, monitoring, and final handover.

Job Objective

The Project Manager (OSA) is responsible for managing the programme of maintenance repair activities across a defined geographical area, ensuring operational and commercial targets are achieved throughout the full project lifecycle. The postholder will create strong, collaborative relationships with stakeholders, ensure project readiness, oversee resource levels, and drive performance to meet delivery expectations. This role requires excellent leadership skills, strong technical understanding of fibre / maintenance, and the ability to proactively manage risks, resources, and partners while ensuring the highest standards of quality, compliance, and customer service.

Terms and Conditions

• Working Conditions: Office Based
• Department: OSA
• Reports to: Senior Operations Manager
• Hours of Work: Monday–Friday, 08:30–17:00
• Rate of Pay: £45,000 – £55,000 p/a
• Work Location: Knowsley (Soon to be relocating to L24)
• Travel Requirements: Occasional Site Meetings
• Holiday Entitlements: 33 days including Bank Holidays
• Benefits: Standard Benefits Package

Key Responsibilities

• Overseeing the current OSA project from start to finish.
• Forecast & exceed set THP quarterly & annual delivery targets
• Ensure sufficient office & field resource is in place to meet & exceed set targets
• Build and maintain close & professional working relationships with our partners
• Liaise closely with the office and field delivery teams to identify any potential design or construction issues
• Work closely with the project & commercial teams to ensure all activities are invoiced correctly & on time
• Work with the commercial team to onboard sub-contractors as required to meet build requirements
• Overall responsibility for all site works, methodology, and programme including resource requirement from both existing workforce and from sub-contractors.
• Ensure all civils activities have recorded & submitted registration details in line with HA requirements
• Work closely with various departments within [Employer hidden — sign up to reveal] to ensure all SLA’s and targets are communicated clearly and achieved efficiently
• Carry out regular audits of staff performance and quality of work to ensure the highest standard of service and workmanship is being achieved.
• Where applicable ensure that CDM projects are delivered in line with CDM requirements
• Responsible for chasing up all incomplete works; prioritising and rectifying accordingly. This will then need to be verified before sign-off by the client.

Person Specification

Essential

• Extensive experience working in a Fibre Build Project Management role on PON (FTTP), Spine & Poling works on Network Build Telecoms projects
• Experience of running large scale Fibre projects across multiple sites & councils
• Ability to lead and inspire a team of people
• Strong communication skills and the ability to present performance to internal and external stakeholders
• Proficient knowledge of Fibre PON build specifications
• Extensive experience of engaging with Local Authorities
• Previous experience of dealing with FPNs, defects / associated commercial management

Desirable

• Expert knowledge of NRSWA (Ops & Supervisor) SROH & HAUC guidelines
• Proficient knowledge of CDM (Construction Design Management) – trained to SMSTS level
• Good experience of noticing systems – Eton, Bentley, Symology
• Proficient knowledge of reinstatement guidelines & techniques
• Good understanding of Traffic Management guidelines for utility works in the Highway
• Experience of reporting into director level (internal and external i.e. partners/clients)

Diversity Statement

[Employer hidden — sign up to reveal] is committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & Maternity, race, religion or belief, sex, or sexual orientation. [Employer hidden — sign up to reveal] welcomes applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve.

Sustainability

[Employer hidden — sign up to reveal] is committed to, and is investing in, a sustainable future as this is vital for the planet, our communities, customers, and business. Our sustainability goals are shaped in accordance with wider business objectives and the core foundations of sustainable development. We have a strong history of engaging with our people and we view sustainability no differently. For [Employer hidden — sign up to reveal] this means creating space for proactive participation in the discussions that shape our sustainability aspirations, learning opportunities at all levels, and harnessing employee passion.

About [Employer hidden]

[Employer hidden — sign up to reveal] is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across a range of industries, including telecommunications, utilities, and mechanical and electrical engineering. Guided by a commitment to quality, innovation, and sustainability, we offer tailored services encompassing design, installation, maintenance, and project management. Partnering with leading organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions. At [Employer hidden — sign up to reveal], our purpose is to play a vital role in maintaining and enhancing critical infrastructure, connecting and supporting communities and businesses across the UK.

Our Core Values

• People-Focused: We prioritise the well-being, growth, and success of our team and partners.
• Safety Always Matters: We are unwavering in our commitment to ensuring a safe environment for all.
• Operational Excellence: We strive for the highest standards of quality, efficiency, and continuous improvement.
• Sustaining Our Future: We are dedicated to delivering sustainable solutions that positively impact the environment and society.

Join [Employer hidden — sign up to reveal], where we combine innovation, expertise, and a values-driven culture to deliver excellence in every project.

This job description is not an exhaustive list of duties. You may be required to undertake additional tasks that are reasonable and relevant to your role, in line with the organisation’s business objectives. The job description will be reviewed and updated as the role evolves to reflect company activities and role requirements. Any changes will be made following consultation with you and in compliance with employment law and equality legislation.