Facilities Manager

Company Description

[Employer hidden — sign up to reveal] Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.

Job Description

We're seeking a proactive professional Facilities Manager to oversee the day-to-day operational standards of our vibrant centre. You'll be the driving force behind a seamless visitor experience, ensuring excellence in health and safety, cleaning, landscaping, and security.

Acting as a key link in our commercial operations, you'll manage tenant transitions and store refurbishments with precision, maintaining the highest standards while ensuring minimal disruption to the centre’s daily success.

Responsibilities Include:

• Facilities & Contracts: Oversee daily operations and manage external partners (Cleaning, Security, Landscaping) to ensure premium service delivery and cost-efficiency.
• Safety & Compliance: Act as the site lead for H&S, fire regulations, and risk management. Coordinate emergency drills and maintain 100% statutory compliance.
• Asset & Project Management: Protect long-term asset value by monitoring tenant maintenance and coordinating store fit-outs and refurbishments.
• Financial Oversight: Manage facilities budgets, lead procurement for new contracts, and drive site-wide sustainability and energy-saving initiatives.
• Stakeholder Relations: Build seamless working relationships with tenants to ensure smooth operational transitions and high satisfaction.
• Duty Management: Complete duty management training and participate in the management rota, providing site cover during evenings and weekends as required.

For a detailed description of the responsibilities, see the job description.

Qualifications

To be successful in this position, you will need a blend of technical expertise and exceptional people skills. We are looking for a candidate who can demonstrate:

• Industry Experience: Proven background in property services, ideally within high-footfall retail or hospitality.
• Technical Skills: Proficient in building systems, budget management, and MS Office. Workday experience is a plus.
• Compliance: Strong grasp of HSE and security legislation with a mandatory IOSH qualification.
• Sustainability & Risk: Practical experience in risk management and a commitment to leading environmental initiatives.
• Communication: Fluent in English with the ability to manage diverse stakeholders. Fluency in an additional European language is advantageous but not essential.

If you are an organised, self-starter who thrives in a fast-paced environment and takes pride in creating a first-class destination, we want to hear from you!

Additional Information

• Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%.
• Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
• Volunteering Days: Benefit from 2 paid volunteering days per year.
• Exclusive Discounts: Access special discounts at [Employer hidden — sign up to reveal] Designer Outlets.
• Flexible Working: Hybrid working options where possible to accommodate your needs.
• International Exposure: Work with colleagues across eight countries within a global organization.
• Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available.
• Values-Based Culture: Thrive in an inclusive and collaborative environment.
• Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work.

At [Employer hidden — sign up to reveal], we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.

[Employer hidden — sign up to reveal] is committed to the equity of all qualified individuals. Accordingly, if reasonable accommodation is required, please contact [Employer hidden — sign up to reveal].

Job Location

Kinsey Road, Ellesmere Port, Cheshire, United Kingdom