Receptionist (Reduced Year)

About the Role

We are looking for a Receptionist to join our Foundation Studies Team at Joseph Priestley Campus, Beeston. A special educational provision which provides learners with practical community and life skills experience and work placement opportunities within a very busy Campus. This Front of House position is the first point of call for all students, staff, parents and all external visitors. There will be Administrative tasks to complete, which will support the Administration & Management teams and all absences are followed up and recorded using the college systems.

What You Will Do

• You will provide a warm welcome to everyone on site, ensuring visitors are signed in and aware of the College Safeguarding procedures.
• Support the department in ensuring that student attendance is recorded and absences are followed up and recorded appropriately. This will involve contacting students, parents & Carers or Transport departments.
• You will support the Campus Management team in ensuring that the Campus runs smoothly at all times and provide support to the Administrative team, sending letters and inputting data into databases and spreadsheets.
• No two days or tasks will be the same in this busy, student and customer centred role and you will be required to deal with enquires in person, by email and on the telephone.

About You

• Have extensive experience of working in a very busy customer centre role, preferable within an educational setting.
• Experience of work with databases would be an advantage in this role.
• Have excellent proven IT skills, including a working knowledge of the Microsoft and Google suite of programmes.
• Have a good eye and attention to detail, excellent communication skills both written and verbal, and will be able to work as part of a team and on your own imitative.
• Experience of working within SEN provision would be an advantage.

Benefits

There are plenty of benefits available to our staff members, here are just a few:

• Generous Annual leave entitlement - If you work full time, you'll get at least 39 days holiday plus bank holidays. This includes closure days at Christmas (pro rata for part time staff).
• Excellent Pension schemes - Teachers’ Pension Scheme and Local Government Pension Scheme.
• Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card.
• Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
• Learning and development opportunities - including staff development days.
• Employee wellbeing initiatives.
• Flexible and hybrid working opportunities - this will vary depending on role requirements.

About Us

[Employer hidden — sign up to reveal] is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally. We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. [Employer hidden — sign up to reveal]’s values put students first and are at the heart of everything the college does. We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress. Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.

Safeguarding

At [Employer hidden — sign up to reveal] we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references.

Equality, Diversity and Inclusion

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed.