Job Introduction

Job title: Housing Solutions Out of Hours Advice and Prevention Officer

A bit about us:

[Employer hidden — sign up to reveal] is home to vibrant, energetic, and engaged communities... Working at [Employer hidden — sign up to reveal] provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services...

[Employer hidden — sign up to reveal]’s Housing Solutions Service has recently undergone a major transformation... As an Out of Hours Advice and Prevention Officer, you’ll provide urgent homelessness assistance outside normal working hours, offering clear advice, assessing immediate needs, and arranging emergency accommodation in line with statutory requirements.

The role

• You’ll work closely with partners and our daytime Housing Solutions team to ensure continuity of care, while safeguarding vulnerable individuals and families.
• You'll thrive in a fast-paced environment, can stay calm under pressure, and want to make a real difference in people’s lives.
• Evening, weekend, and public holiday shifts are part of the rota, with full training and support provided.

Our offer to you

• At least 27 days holiday plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme
• Medicash

Next steps

Closing date: midnight on Sunday 31st May 2026
Shortlisting date: W/C Monday 1st June 2026
Interview date: Thursday 11th and Friday 12th June 2026
Interview type: face-to-face

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.

If you would like any further information or an informal discussion, please contact [Employer hidden — sign up to reveal].

Watch our recruitment video and see what life is like working at [Employer hidden — sign up to reveal].

[Employer hidden — sign up to reveal] is committed to fostering a workforce representative of the communities we serve. ... If you require any reasonable adjustments ... please contact us at [Employer hidden — sign up to reveal].

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. ... Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.

Attached documents

• Job Description and Person Specification Housing Solutions Out of Hours Advice and Prevention Officer.pdf
• Candidate Pack.pdf