Manager, Tech Deployment

Overview

[Employer hidden — sign up to reveal] has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. [Employer hidden — sign up to reveal] is one of the UKs largest private sector employers, employing over 170,000 people.

Department Overview: The Manager, Tech Deployment role within the IOM Technology Market Engagement team has a unique opportunity to play a critical role ensuring the successful delivery of our markets‘ roadmap commitments.

Duties

• Provides project and strategic support to IOM markets and cross-functional teams for Consumer, Restaurant, Company platform priorities and steady-state activities.
• Employs gold standard project management methods to create and maintain project timelines providing clear visibility to key milestones and stage gates.
• Sets and maintains project governance by facilitating stage gate reviews and communicating outcomes.
• Creates and executes necessary charters, templates, tools and associated artifacts that are best fit for purpose.
• Provides regular status updates for segment and global reporting cadences.
• Aligns stakeholders and team members by creating transparent, open lines of communication and a common understanding of project expectations.
• Proactively manages and drives open actions to timely completion.
• Documents, communicates and mitigates high-level risks, assumptions, and constraints using historical data and expert judgment to understand project limitations.
• Escalates risks in a timely manner and proactively employs problem-solving strategies to mitigate project challenges.
• Identifies, documents and shares opportunities for process improvement.

What skills or prior experience would help you succeed in this role?

• Global project management experience or related field(s).
• Experience working in a complex global organisation across multiple business functions.
• Experience with enterprise-wide digital and restaurant technologies.
• Hands-on problem-solving skills with the ability to generate ideas and drive solutions.
• Takes a proactive, solutions-oriented approach to staying ahead of project needs, risks and issue resolution.
• Strong analytical and organizational capabilities.
• Excellent relationship-building, communication, and presentation skills.
• Ability to balance empathy and accountability – able to understand diverse stakeholder needs while consistently driving progress and delivering measurable results.
• Understanding of and experience with Agile and product centric ways of working.
• Ability to work under pressure, meet deadlines, and manage multiple simultaneous projects / activities.
• Skilled in data manipulation, analysis, and reporting.
• High proficiency with PowerPoint, Excel and Microsoft Teams.

What team will I be part of?

This role sits within the Global IOM Technology, LIOM Segment Technologies team and reports to the Director, LIOM Market Engagement. Global IOM Technology supports the International Operated Markets (IOM) segment comprised of the largest 16 markets outside the USA. The IOM Technology Team partners with our international markets to support their shared needs, adoption and deployment of global products and services.

Benefits

• Hybrid Working: 3 days office, 2 remote.
• Private Medical Care
• Holiday Allowance: 28 days paid holiday plus bank holidays.
• Wellness Benefits
• Pension & Life Assurance
• Career Growth opportunities
• Values Heroes recognition
• Performance Reviews & Bonus
• Meals at Work
• Length of service rewards
• Pay & Perks including employee discounts
• Summer Fridays

Location

London, United Kingdom, N2 8AW

Applying

Click the 'Apply' button to submit your application.

FAQs

For more information about the recruitment process, eligibility, and benefits, please refer to the FAQ section on the website.