Overview

About Us

[Employer hidden — sign up to reveal] has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. [Employer hidden — sign up to reveal] is one of the UKs largest private sector employers, employing over 170,000 people.

Department Overview

As Senior Manager, Transformation, you’ll own execution and shape how transformation is delivered across [Employer hidden — sign up to reveal] UK & Ireland.

Reporting to the Transformation Director, you’ll sit at the heart of market execution, working closely with restaurants, franchisees and corporate teams to turn priorities into measurable outcomes.

Duties

• Leading the end‑to‑end execution of transformation initiatives, setting clear priorities, and ensuring delivery against agreed outcomes, timelines and quality standards
• Owning and managing the UK & Ireland transformation portfolio, setting roadmaps, sequencing delivery, managing dependencies, and maintaining a forward‑looking view of execution
• Owning the Operational Excellence and simplification agenda, shaping how improvement is identified, prioritised and realised across the business
• Establishing and evolving a Project Management Centre of Excellence, setting high standards for execution, governance and ways of working that are practical and fit for the business
• Partnering with senior leaders to balance business‑as‑usual performance with transformation delivery, ensuring plans are realistic, prioritised and grounded in operational reality
• Leading, coaching and developing a team of program and operational excellence professionals, building sustainable capability and future talent
• Acting as a key market voice into global and enterprise forums, advocating for UK & Ireland priorities and operational realities
• Building strong cross‑functional partnerships to reduce friction, enable collaboration and accelerate execution

Qualifications

What you’ll bring

You’re an experienced transformation leader who knows how to translate strategy into delivery at pace. You bring strong delivery discipline, a practical mindset, and the confidence to lead complex change in a fast-paced, operationally grounded environment.

• Significant experience leading large‑scale transformation, program delivery or operational excellence initiatives with clear accountability for outcomes within complex, matrixed organisations
• Strong program and portfolio management capability, making informed trade‑offs to deliver outcomes, value realisation and execution at pace
• Proven ability to influence senior stakeholders and work effectively across global, segment and market teams
• A collaborative leadership style, with experience building capability and developing high-performing teams
• Commercial awareness, balancing value, capacity and risk to make sound delivery decisions
• An adaptable, pragmatic approach – comfortable navigating ambiguity while maintaining rigour and momentum
• Alignment to [Employer hidden — sign up to reveal] values: Serve, Inclusion, Integrity, Community and Family

What you’ll get

• A senior, visible role with real influence over how transformation is executed across [Employer hidden — sign up to reveal] UK & Ireland
• Competitive salary, plus a comprehensive benefits package including bonus, cash allowance, free parking, lunch and gym access
• Hybrid working, offering flexibility between home and our East Finchley Support Centre
• Access to industry-leading learning, development and career progression opportunities
• The chance to work in a collaborative, inclusive culture where your ideas are valued and your impact is visible
• The opportunity to make a meaningful difference for restaurants, franchisees, people and customers across the UK & Ireland

At [Employer hidden — sign up to reveal], we are People from all Walks of Life...

Company Vision and Culture

Our Global vision is to build a better [Employer hidden — sign up to reveal] and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

[Employer hidden — sign up to reveal] is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

• Serve: We put our customers and our people first
• Inclusion: We open our doors to everyone
• Integrity: We do the right thing
• Community: We are good neighbours
• Family: We get better together

At [Employer hidden — sign up to reveal] we are People from all Walks of Life...

Location

London, United Kingdom, N2 8AW

Benefits

• Hybrid Working: 3 days office, 2 remote
• Private Medical Care
• Holiday Allowance: 28 days + sabbatical
• Wellness Benefits
• Pension & Life Assurance
• Career Growth opportunities
• Values Heroes rewards
• Performance Reviews & Bonus
• Meals at Work
• Length of service awards
• Pay & Perks
• Employee Discounts
• Summer Fridays

Application

Apply via the button below or the link provided.