About the Job

[Employer hidden — sign up to reveal] are looking to recruit an Operations Manager to join their team at their site in Telford. The role of the Operations Manager will be to support the Managing Director/General Manager overseeing agreed business operations for the profitable development and growth of the business within the broad strategy set by the Board.

• Monday - Friday - 52.5 hours per week
• Competitive salary
• Additional benefits: Life Assurance, Pension, Full Uniform and PPE, Onsite Parking, Cycle to work scheme, Loyalty Awards, Employee benefits and discounts

Key Responsibilities:

• Work closely with your colleagues in the execution of company business strategies to meet goals agreed with the Managing Director and the board;
• Support the communication and implementation of Company and [Employer hidden — sign up to reveal] Group policies and regulatory guidelines throughout the business as cascaded by [Employer hidden — sign up to reveal] HQ and make certain they are being adhered to at all times;
• Assist with the development and motivation of staff to create a workforce with the relevant skill set, where potential is being developed, effective succession plans are in place and employees are contributing to the overall performance of the business;
• Assist with the management of resources and costs affectively to maximise the probability of the Company;
• Support the operational performance of the Company by managing the day to day operation in accordance with agreed process and procedures to deliver high customer service levels;
• Consistently analysis the current process and procedures and implement continuous improvements to drive commercial compliance and effectiveness.

Your Knowledge and Experience

• Certificate of Professional Competence (CPC) or equivalent would be desirable
• Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations
• Transport and warehousing industry
• Working knowledge of transport and warehouse management systems
• Proven operational experience of logistics services
• Management of multi-functional teams
• Experience of analysing and solving business problems
• Enhancing and developing customer satisfaction and business growth
• Ability to demonstrate, understand and apply our Company values: Safe, Talented, Attentive, Reliable