City Manager, Nottingham

The Team

The U.K. & Ireland is our domestic and most mature market. Teams include commercial, operations, marketing and strategy, and teams in the UK&I partner with global departments such as product, technology and consumer. The Regional Growth team is responsible for the commercial output of our mid-market restaurant partners in the five nations of the U.K. and Ireland, including our dark kitchen offering, Editions, and dedicated Chinese Category Team.

The Role

We are looking for a City Manager to join our Midlands team. You'll build relationships with our restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships and drawing insights from data to guide growth. You will report to the Regional Manager for the Midlands, and be based from the Birmingham office.

What you'll do:

• Be the local expert for the cities/areas you own in the Midlands - Nottingham and Leicester. This means knowing the restaurant industry inside and out, and being the face of [Employer hidden — sign up to reveal] in the area.
• Draw insights from data to improve our customer proposition neighbourhood by neighbourhood
• Account management for top restaurant partners in the area, leading negotiations and optimising partner performance on the [Employer hidden — sign up to reveal] platform for growth
• Work with Account Managers based in your cities/areas to support the growth of local hero brands
• Identify and sign up new and top local favourites to [Employer hidden — sign up to reveal] and set them up for success
• Map out the local sales strategy, identifying the most important value proposition gaps to close and areas to focus on.
• Understand and improve our customer offering in the area through acquiring/having local knowledge. This will involve improving our selection, optimising restaurant operations, and working on the area's strategy plan alongside a Regional Manager, Operations and Account Management teams
• Maximise the potential of marketing opportunities in the area by encouraging restaurant participation

Requirements

• Proven experience in account/relationship management, sales or strategy roles
• Results and target oriented
• Comfortable using and understanding data on restaurant partners and city/area performance to identify areas for improvement
• A mixture of field based (2-3 days per week) and office/home working (2-3 days per week) - you will need to be in the Birmingham office 6 times per month
• A UK Drivers License and a car

Why Join Us?

At [Employer hidden — sign up to reveal], you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

• Make a visible impact every day
• Learn fast in an entrepreneurial environment
• Build a career, not just a role
• Deliver together in an inclusive culture

Diversity, Equity and Inclusion

At [Employer hidden — sign up to reveal], we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

[Employer hidden — sign up to reveal] is now part of DoorDash. For more information, see [Employer hidden].