2nd Line Support Engineer
SKILLS
FULL DESCRIPTION
2nd Line Support Engineer
[Employer hidden — sign up to reveal] is recruiting for a 2nd Line Support Engineer. Location: South East England. Salary: £35,000-£45,000 per annum. Type: Permanent - Full time, Hybrid.
Job Description
Are you an experienced 2nd Line Engineer looking for your next opportunity within a security-led MSP? This is a permanent position requiring SC and NPPV3 security clearance – candidates without current clearance must be eligible and willing to undergo vetting.
You will be supporting a portfolio of customer environments, maintaining and monitoring cloud services, virtualised infrastructure, and Microsoft platforms. You’ll work closely with the wider engineering team and service desk to resolve incidents, contribute to continuous improvement, and deliver excellent customer outcomes.
Key Responsibilities
- Build, maintain, support and monitor VMware/Nutanix/ProxMox infrastructure
- Administer Microsoft Server 2022, Active Directory, DNS, and M365 environments
- Support endpoint devices, basic networking, and 3rd party applications
- Maintain EDR/MDR, backups, and resilience solutions
- Raise and resolve tickets effectively
Skills and Experience
- Proven experience supporting Windows desktops, servers, and Linux environments
- Hands-on experience with virtual infrastructure and local area networks
- Experience working in a regulated or controlled environment
- Strong communication skills and a customer-first mindset
- Organised, detail-oriented and able to prioritise workload effectively
Salary & Benefits
Salary: £35,000 – £45,000 depending on experience.
How to Apply
Apply via the application form on this page. Fill in your name, email, cover letter (optional) and upload your CV. By applying, you consent to [Employer hidden — sign up to reveal]' privacy policy.
About the Recruiter
This role is being handled by Rebecca Needham at [Employer hidden — sign up to reveal]. Contact via the form or call +44 (0)118 959 2002. Office address: Synegis House, 21 Crockhamwell Rd, Woodley, Reading RG5 3LE.