Car Sales Executive

Job Description

THIS IS NOT YOUR AVERAGE CAR SALES EXECUTIVE ROLE!

• Motor industry experience is not essential
• The right candidate will get all training necessary to succeed in this role

Salary & Benefits:

• Basic salary £30,000
• OTE circa £50,000
• Company Car
• Industry leading bonus scheme uncapped with realistic bonus earnings

You’ll need to be a go getter and proactively plan and execute marketing activity, to increase brand awareness and sales of the Alfa Romeo luxury vehicle range. You’ll act as the primary point of contact for clients, providing exceptional customer service throughout the sales process and beyond, by also providing aftersales support.

Employer: [Employer hidden — sign up to reveal] Alfa Romeo, Forest Park Road, Swindon, SN5 5PQ

Job title: Alfa Romeo Concierge

The Concierge serves as the ambassador for Alfa Romeo Automobiles and [Employer hidden — sign up to reveal] Cars

Working hours: Monday to Saturday 8:30am-6:00pm, with a day off in week (day to be decided), Every other Sunday Off

Skills & Experience Required

• Sales & Marketing experience, ideally for a premium/high-end brand and possess a track record of success
• Customer Service experience, working in a customer facing environment, ideally for a premium/high-end brand
• Highly motivated, personable and extremely organised
• Passion for the automotive industry and new technology
• Excellent communication, negotiation and customer service skills
• Organised, with great attention to detail
• Good IT and administration skills
• Valid UK Driving Licence (essential)
• Be motivated by the prospect of working with an exciting, progressive and highly customer focused brand

Role & Responsibilities

• Sell new and used Alfa Romeo vehicles and other connected services, finance plans, accessories and aftersales service plans.
• Actively promote the brand and raise awareness in the local community through participation in community events, leveraging social media platforms, and implementing marketing initiatives.
• Serve as the central character in the client relationship, actively listening to and understanding client needs to provide suitable sales offers and aftersales support.
• Help manage a superior client experience through all client interactions (physical and digital) including contactless appointments, home deliveries and exclusive events.
• Enhance the customer experience, ensuring the highest levels of satisfaction.
• Embody the Alfa Romeo brand and maintain a deep understanding of the premium and luxury sectors across industries.
• Stay informed about constantly changing competitor offers to effectively position our products and services.
• Utilise technology, including customer relationship management (CRM) systems, digital platforms, video tools, and other relevant software to enhance customer interactions and streamline processes.
• Manage the customer journey through the Service department, ensuring operating standards are followed and the customer is satisfied/delighted.
• Collaborate effectively with the dealership’s sales, aftersales, marketing and support teams to ensure a seamless customer journey and exceed customer expectations.
• Support the Alfa Romeo Brand Manager in supplies management, vehicle orders, business forecasting and stock management.
• Adhere to unit sale and operating margin profitability targets.
• Contribute to achieving fixed sales and quality objectives to drive business performance.
• Continuously learn and develop by participating in regular training sessions and workshops to enhance knowledge of Alfa Romeo vehicles, industry trends, and sales techniques.

Benefits

• 31 days paid annual leave (including bank holiday), increasing to 33 with longevity of service.
• Company Car
• Industry-leading product and manufacturer training to support your growth and success.
• For those who want to progress and show potential we have an internal training academy and partnership with some of the best Automotive Management trainers to give you the skills needed to elevate your career.
• Birthday Leave: extra paid day off
• Company Pension Scheme
• Staff Discounts on all 17 brands for sales, servicing, parts and labour.
• Access to benefits platform
• Dentist on Demand
• Optional Benefits including healthcare cash plans

About [Employer hidden — sign up to reveal] Cars

We pride ourselves on maintaining the highest standards of professionalism and integrity. At [Employer hidden — sign up to reveal] Cars, we are more than just a workplace; we are a team. [Employer hidden — sign up to reveal] are one of the UKs biggest independent dealer groups with a nationwide presence spanning 58 sites across the country. Proudly representing 17 esteemed brands, we are dedicated to delivering exceptional service to our valued customers. By joining [Employer hidden — sign up to reveal] Cars you’ll become part of a team that thrives of delivering exceptional service to our customers whilst providing a platform for your personal and professional growth.

Apply

To apply for this job email your details to [contact hidden].