Service Host

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Nottingham
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer service Telephone handling Organisational skills Multitasking Building rapport Administrative duties Proactive approach Creating exceptional customer experiences

FULL DESCRIPTION

Service Host

[Employer hidden — sign up to reveal] JLR Nottingham - Basic salary of £26,436.8 per year. As a Host at JLR you'll be the welcoming face of the dealership.

Your Journey as a Host:

  • Giving every visitor a warm, attentive welcome and supporting them throughout their visit in a friendly, thoughtful and polished manner
  • Handling telephone inquiries with professionalism establishing their needs to ensure they are connected to the correct department/team member first time
  • Maintaining immaculate customer-facing spaces, ensuring our showroom, waiting areas and reception always looks their best
  • Managing the dealership diary, updating records and supporting the team with general administrative duties that help our site run smoothly

Do you have what it takes to be an [Employer hidden — sign up to reveal] colleague? We’re looking for someone who has:

  • Previous experience in customer service or administration, ideally in a fast-paced environment customer-facing environment
  • Strong organisational skills, with the ability to multitask and stay on top of daily priorities
  • A confident, professional telephone manner with the ability to listen, understand and respond clearly
  • A natural ability to build rapport quickly, making people feel comfortable, valued and understood
  • A proactive approach, with a willingness to get stuck in, take ownership and support the wider team where needed
  • A genuine interest in creating exceptional customer experiences - bringing positivity, professionalism and authenticity to every moment

What we can offer you:

  • Enjoy 33 days annual leave (including bank holidays)
  • Celebrate your special day with an extra day off on your birthday
  • Our industry-leading Family Leave Policies
  • Access a new car through our Salary Sacrifice scheme
  • Take a paid day to volunteer
  • Long service milestone anniversaries celebration
  • Tailored training and career growth opportunities
  • Cycle to work scheme
  • High street discounts
  • Internal referral scheme

At [Employer hidden — sign up to reveal], our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. [Employer hidden — sign up to reveal] are an equal opportunities employer. For support during the application process, email [Employer hidden — sign up to reveal].

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