Customer Service Assistant

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Sible Hedingham
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Communication Teamwork Reliability Positive Attitude Adaptability Numeracy IT Skills

FULL DESCRIPTION

Customer Service Assistant

[Employer hidden — sign up to reveal] - Swan Street, Sible Hedingham, United Kingdom

  • Salary: £12.21 per hour - Total Vacancy Hours: 15
  • Contract Type: Standard - Permanent - Part Time
  • Working Hours: Week Day Mornings (6 am to 12 noon)
  • Closing Date: 19 March, 2026
  • Posted on: 12 March, 2026

Vacancy Introduction

Come and join our team! As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.

The person we are looking for

  • Friendly and approachable
  • A reliable team player
  • Effective communication skills
  • A positive attitude
  • Engaged and self-motivated
  • Willing to learn and adapt
  • Have a basic level of numeracy, literacy, and IT Skills

Perks of the job

At the [Employer hidden — sign up to reveal], we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. Benefits include:

  • Competitive rates of pay
  • 20% discount in our food stores
  • 22 days holiday (plus bank holiday entitlement) which increases with service
  • 5% employer pension contribution
  • Death in service benefit
  • Enhanced family leave and pay arrangements
  • Opportunities to grow with award-winning training and apprenticeship programmes
  • Great discounts, deals, and cashback across over 900 high street and online retailers
  • Financial wellbeing support including Stream®
  • Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
  • Employee Recognition Scheme
  • Long Service Awards
  • Free remote GP service available 24/7
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