Massage Therapist

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Massage Therapy Facial Treatments Customer Service Holistic Therapy NVQ Level 3 Beauty Therapy Spa Treatment Delivery Upselling Hygiene Standards

FULL DESCRIPTION

Massage Therapist, Central London, Covent Garden

[Employer hidden — sign up to reveal] Spa is seeking a Massage Therapist for its Covent Garden location. Full time positions available, weekend availability required. Compensation: £15.10 - £16.10 / hour.

Who We Are

At [Employer hidden — sign up to reveal] cosmetics, we believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We aim to leave the world Lusher than we found it; and at the [Employer hidden — sign up to reveal] SPA, we’re passionate about improving your sense of well-being. Our warm inviting spas are an oasis of calm. August 2024 marked [Employer hidden — sign up to reveal]’s return to Covent Garden, the shopping and entertainment epicentre of London’s West End.

Who Are We Looking For?

We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences. The [Employer hidden — sign up to reveal] Spa allows us to showcase [Employer hidden — sign up to reveal]’s values, ethos and products in a truly amazing way.

Good to Know

  • Start date & Onboarding: The successful candidate will complete at least 10 days of onboarding at their assigned spa location.
  • Training: Upon completion of the onboarding period, you will attend a 6-week training course at the [Employer hidden — sign up to reveal] Spa Training Center in Poole, Dorset. Travel expenses and accommodations will be covered by [Employer hidden — sign up to reveal].
  • Diversity matters: We are building a brand that represents the people of the world.

Responsibilities

  • Performing [Employer hidden — sign up to reveal] Spa Treatments following set routines and standards
  • Representing the [Employer hidden — sign up to reveal] Spa on the shop floor and across the business
  • Looking after clients' experiences
  • Supporting the day-to-day running of the spa
  • Booking and upselling treatments using our booking system
  • Maintaining high standards in the spa (cleanliness, presentation, hygiene)
  • Being responsible for your own wellbeing
  • Keeping product & treatment knowledge up to date
  • Supporting stock control

Required Skills & Experience

  • An NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
  • At least 1 year of practical work experience within a similar role and location performing body massages and facials.
  • Passionate about delivering excellent customer service and treatments.
  • Passionate about representing the [Employer hidden — sign up to reveal] brand, ethics and products.

Benefits

  • Fantastic in-house learning and development opportunities
  • Generous staff discount (50% on products and spa treatments)
  • Enjoy 2 complimentary products of your choice per month
  • Free handcare and mouthcare products during shifts
  • Team bonus scheme
  • Pension scheme
  • Birthday Day Off
  • 28 day holiday allowance
  • Supportive parental leave scheme - 6 months of full pay (primary caregiver)
  • Financial childcare support
  • Cycle to work scheme
  • Free Spa Therapist tunic
  • Employee assistance programme
  • Online learning community
  • Therapist wellbeing initiatives
  • 4 complimentary spa treatments per year
  • Flexible rolling rotas
  • Sales-based bonus scheme

We believe that your information is yours and that it is [Employer hidden — sign up to reveal]'s responsibility to process your personal information in a secure, fair and accurate manner. See our Privacy Notice here.

About [Employer hidden — sign up to reveal]

Since establishing in 1995 in Poole, Dorset, [Employer hidden — sign up to reveal] has been driven by innovation and its ethics. Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars. We currently operate in 52 countries with 928 global shops. [Employer hidden — sign up to reveal] is 10% Employee Owned since 2017.

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