Sales Associate
SKILLS
FULL DESCRIPTION
Sales Associate
[Employer hidden — sign up to reveal] is seeking a Sales Associate for their boutique in Belgravia, London. The role involves driving sales, building client relationships, managing inventory, and ensuring an exceptional in-store experience.
Job Details
- Location: 40 Elizabeth Street, Belgravia, London or occasionally at Brompton Road.
- Contract: 37.5 hours per week / 3-month probationary period
- Start Date: ASAP
- Reporting to: Manager
- Department: Retail
The Role
As a Sales Associate at [Employer hidden — sign up to reveal], you will play a crucial role in driving our strategic and operational retail functions. Working closely with the broader Senior Leadership team and the store's manager, you will support both ongoing initiatives and projects. This role offers the opportunity to thrive in a fast-paced environment and significantly influence the operational dynamics of the organization. We are seeking a retail experienced Sales Associate (ideally immediately available) with a strong operational focus. Your responsibilities will include driving sales and key performance indicators (KPIs), building long-term relationships with clients, and cultivating a loyal VIP following. Your goal will be to establish [Employer hidden — sign up to reveal] as the premier destination for childrenswear by delivering an exceptional in-store shopping experience and maintaining our core display, selling, and service standards.
Responsibilities
Team Leadership and Development
- Keeping abreast of and reporting internally on buying trends, customer needs and KPI
- Effective and swift management of all Store-related issues that arise from customers
- Provide ongoing evaluation and feedback on team performance through trade performance and sales analysis
Operational Management
- Helping with transfers (packing and unpacking of boxes) from other stores & warehouse as well as helping to send our orders via the stores
- Helping administrative responsibilities of the store
- Ensure compliance with all policies and procedures
- Resolve any troubleshooting issues within the store when manager is not in store
Brand and Client Relations
- Serve as a lead brand ambassador, inspiring both staff and clients
- Uphold brand guidelines and standards across all touchpoints
- Maintain high standards of display and visual merchandising, using creativity and commercial insight to enhance the in-store experience
- Ensure a first-class in-store experience for all clients
- Capture and manage client CRM data for retention and sales growth
- Support the Marketing team on in-store events and customer activities
Preferred Skills
- Experience in boutique environment retail store(s)
- Passion for retailing, luxury and childrenswear
- Flexible working mentality across multiple locations and the ability to work on the weekends as required
- Demonstrated eagerness to learn and develop, coupled with a passion for commercial thinking
- A can-do attitude, capable of thriving in a fast-paced environment with shifting deadlines and priorities
- Willingness to learn and actively engage in various aspects of the business, including supporting other departments or areas on an ad hoc basis
Benefits
- A company culture centred on inspiring and empowering its employees
- Holiday entitlement of 25 days (plus bank holidays) increasing after 2 years' service
- Statutory pension scheme
- Discretionary company-bonus Bonus Scheme / commission on sales
- Company discount of -50%
- Cycle to work scheme
How to Apply
If you are interested in applying for this position please send your CV to [contact hidden] or click the link below.
Contact: Area Retail Manager, A 40 Elizabeth Street, Belgravia, London SW1W 9NZ. 313 Brompton Road, London SW3 2DY. T [contact hidden]