Pastoral Manager / Head of Student Services
SKILLS
FULL DESCRIPTION
Pastoral Manager / Head of Student Services
Recruiter: [Employer hidden — sign up to reveal]
Location: Hedge End, Southampton, Hampshire (fully site based)
Salary: £33,179 per annum FTE + Benefits
Job Type: Full-Time, Permanent
Reference: AWDO-P14666
Job Overview
An exciting opportunity for a dynamic pastoral leader with strong behaviour management, safeguarding and student welfare experience to lead a busy Student Hub, supporting attendance, inclusion and student wellbeing in a thriving secondary school.
If you’ve also worked in the following roles, we’d also like to hear from you: Behaviour Manager, Inclusion Manager, Student Welfare Manager, Pastoral Support Manager, Student Services Lead, Student Services Manager
Duties
- Lead Student Hub Operations: Oversee the day-to-day running of the Student Hub ensuring a safe, structured and supportive environment
- Manage Pastoral Support Team: Lead, motivate and develop staff to deliver high-quality student services and interventions
- Support Student Welfare: Provide pastoral care and emotional support to students experiencing challenges in school or at home
- Coordinate Behaviour Management: Promote positive behaviour strategies and support staff with challenging behaviour incidents
- Monitor Attendance: Track attendance, punctuality and persistent absence, implementing strategies to improve engagement
- Liaise with Families and Agencies: Build effective relationships with parents, carers and external professionals to support student outcomes
- Oversee Interventions: Coordinate targeted pastoral interventions, including support for SEMH and EBSA needs
- Provide Safeguarding Support: Act as a key safeguarding contact, identifying concerns and escalating where appropriate
- Analyse Data and Report: Monitor impact of interventions and produce reports for senior leadership
- Promote Inclusion: Support inclusive practices and remove barriers to learning for vulnerable students
Candidate Requirements
- Previous experience in a pastoral, student services or behaviour management role within education
- Proven experience of leading or supervising staff in a school or similar environment
- Strong knowledge of safeguarding, student welfare and behaviour management strategies
- Experience with attendance monitoring and intervention planning
- A background in supporting students with SEMH, EBSA or behavioural needs
- Excellent communication and interpersonal skills with the ability to build rapport with students and families
- Ability to manage complex situations with empathy, resilience and professionalism
- Experience working with external agencies and multi-disciplinary teams
- Strong organisational skills with the ability to manage competing priorities
- Confidence using data to inform decisions and improve student outcomes
Benefits
- Friendly and sociable colleagues
- One fully paid wellbeing day per academic year
- Extended two-week October half term (trial period)
- Free on-site car parking
- Discounted staff membership for on-site leisure facilities
- Access to a public sector pension scheme
- Cycle-to-Work scheme
- Good transport links
How to Apply
Apply Now for our Recruitment Team to review. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
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