Administrator (Office Administration Assistant)

Job Overview

An organised and detail-focused Administrator (Office Administration Assistant) is required to support a busy team within a safeguarding and social care environment, providing diary management, data entry, and case management system support. If you’ve also worked in the following roles, we’d also like to hear from you: Admin Assistant, Office Coordinator, Team Administrator, Clerical Assistant, Business Support Administrator, Administrative Support Assistant.

Duties

• Maintain Case Records: Keep accurate, up-to-date and confidential records within the case management system
• Data Entry and Monitoring: Input, update and track service user data, risk assessments and case progress
• Compliance Support: Ensure all documentation meets data protection, safeguarding and information-sharing requirements
• Reporting and Analysis: Collate data and produce statistical and management reports to support service delivery
• Diary Management: Coordinate appointments, meetings and schedules for team members
• Meeting Coordination: Organise multi-agency meetings, including scheduling, minute-taking and follow-up actions
• Stakeholder Communication: Act as a point of contact for internal and external professionals
• Referral Tracking: Support the coordination and monitoring of referrals to partner agencies
• Document Preparation: Assist in preparing reports, presentations and operational documentation
• Administrative Support: Provide general office support to the wider team and contribute to service improvements

Candidate Requirements

Essential:

• Previous experience in an administrative, office support or business support role
• Experience maintaining accurate records and working with databases or case management systems
• Strong organisational skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Ability to handle sensitive and confidential information with professionalism
• Proficiency in Microsoft Office, including Word, Excel and Outlook
• High attention to detail and accuracy in data entry and reporting
• Ability to work collaboratively within a multidisciplinary team
• Proactive approach with the ability to use initiative
• Commitment to safeguarding, equality and diversity principles

Desirable:

• Experience supporting multi-agency or partnership environments
• Knowledge of safeguarding procedures or domestic abuse services
• Experience with monitoring, reporting or service evaluation processes
• Relevant administration qualification such as NVQ Level 3 or equivalent

This role is subject to an Enhanced DBS check.

How to Apply

Apply now with your CV along with a short covering letter detailing your reasons for applying and why you feel you are suitable. CVs of job applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-C14644

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