Housing Options Officer

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Hertfordshire
TYPE
Contract
LEVEL
Mid-Senior level
CATEGORY
Social Care
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Homelessness legislation Housing needs assessments Personalised Housing Plans (PHPs) Case management Statutory notifications Negotiation Communication Local authority housing experience

FULL DESCRIPTION

Housing Options Officer

[Employer hidden — sign up to reveal] is working with a local authority in Hertfordshire. This is a contract position with a hybrid working arrangement (2 days per week in the office). Salary: £28–£30 per hour. Duration: Initial 6 months with potential for extensions.

Key Responsibilities

  • Managing a caseload of applicants under homelessness legislation (Part VII of the Housing Act 1996 & Homelessness Reduction Act 2017)
  • Conducting housing needs assessments and producing Personalised Housing Plans (PHPs)
  • Making S184 decisions and issuing statutory notifications
  • Preventing and relieving homelessness through effective casework and negotiation
  • Liaising with landlords, support agencies, and internal teams to secure suitable housing options
  • Providing clear, accurate housing advice to applicants in line with legislation and policy

Requirements

  • Proven experience working in a Housing Options or Homelessness role within a local authority
  • Strong knowledge of homelessness legislation and case law
  • Experience managing cases from initial approach through to decision
  • Ability to work both independently and as part of a team in a fast-paced environment
  • Excellent communication and negotiation skills

How to Apply

Complete the application form on this page: provide full name, telephone number, email address, upload CV (max 1 MB), cover letter (optional), and agree to the privacy policy.

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