SKILLS

Administrative Support Licence Application Processing Database Management Correspondence Management Documentation Preparation Local Authority Procedures Organisational Skills Customer Service

FULL DESCRIPTION

Licensing Admin Officer

Location: Hertfordshire (On-site)

Type: Contract (Interim) | Pay: Negotiable

Key Responsibilities

• Providing comprehensive administrative support to the Licensing and Environmental Health teams
• Processing and administering licence applications (e.g. premises licences, temporary event notices, personal licences, hackney carriage/private hire)
• Managing correspondence, inboxes and telephone enquiries from applicants, members of the public and stakeholders
• Updating and maintaining licensing databases and records accurately
• Preparing documentation, reports and agendas for hearings and meetings
• Supporting statutory consultations and compliance with regulatory timescales
• Liaising with officers, external bodies and responsible authorities

Essential Requirements

• Previous administrative experience within a Local Authority, specifically Licensing and/or Environmental Health
• Strong understanding of licensing processes and local government procedures
• Excellent organisational skills and attention to detail
• Confidence working in a fast-paced, customer-facing environment
• Ability to work on-site as required