About the Department

[Employer hidden — sign up to reveal] Estates & Facilities Management aims to provide our campus with sustainable, first class facilities for research, teaching and learning and other activities. To create a vibrant and safe environment for students, staff and visitors and to deliver our services in a professional and integrated way.

About the Role

We're looking for a customer-focused individual to join us as Estates & Facilities Resource Officer. Working on the Help Desk, they will be the first point of contact for all staff and students reporting issues and requesting services on campus. The role also provides administrative and operational support to colleagues within the department.

About the Candidate

You will have excellent communication and administration skills from working in a customer service environment. Proficient using Microsoft Office applications, internet based software systems and attention to detail and accuracy. Understand the responsibilities and services of the department and impact on the student experience.

Benefits

• Agile working environment
• 22 days' annual leave plus 6 paid closure days (4 at Christmas and 2 at Easter) plus all Bank Holidays
• Great transport links
• Defined benefit pension scheme
• Support for professional development
• Broad range of wellbeing initiatives (staff choir, running club, creative writing classes)

[Employer hidden — sign up to reveal] is passionate about advancing equality and celebrating diversity.

If you have any questions, please contact [Employer hidden — sign up to reveal].