Role Overview

A pivotal member of the front of house team, ensuring that Residents receive an excellent service, the building is maintained and managed efficiently to the [Employer hidden — sign up to reveal] standard.

Responsibilities

• Deliver [Employer hidden — sign up to reveal] customer service strategy and deliver service to our agreed standards
• Increase resident satisfaction with service delivery
• Deliver high-quality resident services
• Work closely with company-wide colleagues to ensure excellent customer service
• Encourage and support resident engagement
• Promote [Employer hidden — sign up to reveal] and build good relationships with external partners

About the Company

[Employer hidden — sign up to reveal] Plc, a FTSE 250 business, is the UK's largest listed residential landlord and leader in the fast-growing build-to-rent sector. The company has experienced unprecedented growth and has won multiple workplace environment awards. [Employer hidden — sign up to reveal] is committed to sustainability and has a net zero carbon target by 2030.

Benefits

• Pension
• Health Cash Plan
• Annual Leave
• Cycle to Work

Values

• Innovation – We are creative and fearless in our work.
• Accountability – We take ownership of our work and lead from the front.
• Teamwork – We collaborate widely and build supportive environments.

[Employer hidden — sign up to reveal] reserves the right to close the advert early. Apply now to ensure your application is considered.