Visitor Assistant

About the Role

As a Visitor Assistant, you’ll provide a high-quality visitor experience through a warm welcome. You will assist visitors in their enjoyment and understanding of collections and exhibitions through engagement and the communication of information. You will also ensure public safety and the security of the collections and buildings. Applicants should be available to accept weekend and daytime hours.

About You

• experience working or volunteering in a customer / visitor service environment
• a commitment to providing an excellent visitor experience
• confidence dealing with challenging situations
• enthusiasm, be friendly and helpful
• experience of working effectively as part of a team
• excellent communication skills

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is the independent charity that runs six of the city’s leading museums and heritage sites; Abbeydale Industrial Hamlet, Graves Gallery, Kelham Island Museum, Millennium Gallery, Shepherd Wheel and Weston Park Museum. We believe that the museums and collections we care for belong to everyone and we know that connecting with them can make people’s lives better. Our vision is to develop ambitious, resilient, collaborative museums that represent, celebrate and inspire the people of Sheffield. [Employer hidden — sign up to reveal] is committed to becoming an anti-racist organisation and embedding equity, diversity and inclusion across all aspects of the organisation. As a valued member of the team, you’ll get 30 days annual leave plus bank holidays (pro rata if part time), life insurance and wellbeing support through our employee assistance programme.

Application Details

The closing date is Wednesday 13 May 2026 at midnight. All applications should be submitted using our Networx Recruitment system. Please note, we do not accept CV’s.