About the Role

At [Employer hidden — sign up to reveal], our values guide how we work and how we support each other. We’re looking for someone who puts Customer First, takes initiative and Owns the Outcome, and is always looking for ways to Eliminate Complexity. You’ll treat colleagues and customers with fairness and Show Respect, and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact.

This role offers a unique opportunity for someone who enjoys working at the intersection of business, technology and regulation. You will be the key business lead for developing and implementing, along with the UK Payments Product Manager, all Payments change initiatives within [Employer hidden — sign up to reveal].

Key Accountabilities

• Provide direct management support to the UK Payments Manager with responsibility for the business ownership of UK Payments Products.
• Represent [Employer hidden — sign up to reveal] on Industry bodies to ensure adherence to our obligations for membership of these payment schemes.
• Ensure that the Annual Codes of Conduct are completed in line with Payment scheme timelines, confirming [Employer hidden — sign up to reveal]’s compliance.
• Management of payments related issues which affect all UK Payments Products, minimising any customer impacts.
• Develop strong relationships with key stakeholders in [Employer hidden — sign up to reveal] Group Payments, IT and outsourced service providers ensuring that quality of change is a key focus when implementing any payments change for [Employer hidden — sign up to reveal].
• Actively support our retail network and support functions with queries in relation to payment products.

What You Will Bring

• A proven track record of delivering on change projects.
• Strong communication and stakeholder management skills.
• Experience of maintaining business relationships with key internal stakeholders.
• Knowledge of UK Payment Products is preferrable but not essential.

Why Work for [Employer hidden — sign up to reveal]

We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.

Some of our benefits include:

• Market leading Pension Scheme
• Healthcare Scheme
• Variable Pay
• Employee Assistance Programme
• Family leave options
• Two volunteer days per year

Please click here for further information about [Employer hidden — sign up to reveal]’s PACT – Our Commitment to You.

Key Capabilities

Behavioural Capabilities:

• Customer First- Puts the customer at the heart of what we do across the organisation.
• Vision & Purpose Led- Influences with energy and optimism for the future.
• Collaborates- Develops connections that will enable successful outcomes.

Technical Capabilities:

• Negotiation and Influence- Engages in discussion to reach an agreement and create outcomes, affecting the action, behaviours, or opinions of others.
• Stakeholder Management- Cultivates and maintains business relationships, partnerships and alliances internally, externally and virtually with key stakeholders.

Contact and Equal Opportunities

If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Mia Coyne, at [Employer hidden — sign up to reveal] for a conversation.

[Employer hidden — sign up to reveal] is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at [Employer hidden — sign up to reveal]

Disclaimer: Unsolicited CV’s sent to [Employer hidden — sign up to reveal] by Recruitment Agencies will not be accepted for this position. [Employer hidden — sign up to reveal] operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.