Retail Customer Service Assistant - Temporary

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Swindon
TYPE
Temporary
LEVEL
Entry-level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Safety Awareness Till/Cash Handling Food Preparation Stock Management Cleaning Teamwork Promotions & Loyalty Programmes

FULL DESCRIPTION

Retail Customer Service Assistant - Temporary

bp is hiring a temporary Retail Customer Service Assistant for a 6-week initial duration at the Swindon location. Responsibilities include customer service, till operation, food preparation from Wild Bean Cafe, stock management, cleaning, and promoting offers. Competitive pay rate of £13.45/hour, part-time 16 hours per week.

Job Details

  • Role: Retail Customer Service Assistant
  • Location: Swindon, Wiltshire, UK
  • Hourly Rate: £13.45
  • Working Hours: Part-time, 16 hrs per week
  • Working Days: Weekdays and weekends
  • Contract Type: Temporary (6 weeks initial duration)

About [Employer hidden — sign up to reveal] Retail

We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs. You can find out more about [Employer hidden — sign up to reveal] retail here.

What We Are Looking For

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at [Employer hidden — sign up to reveal].

Responsibilities

  • Making sure that safety of yourself, your colleagues, and the customer, in line with [Employer hidden — sign up to reveal] policies and procedures, is your top priority
  • Serving our customers and operating the till
  • Preparing and serving beverage and food items from our Wild Bean Café
  • Stock management – from taking deliveries, to replenishing the store and stock rotation
  • Being proactive with supporting [Employer hidden — sign up to reveal]’s many offers, promotions and [Employer hidden — sign up to reveal] loyalty scheme
  • Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

Benefits

  • Staff discounts
  • Free hot drinks
  • Management bonus scheme
  • Wellbeing benefits
  • Enhanced family leave
  • Career progression
  • Training and recognition
  • Share save scheme
  • Shopping and leisure discounts
  • Pension scheme
  • Life assurance
  • Menopause friendly employer

How to Apply

To apply for a position at [Employer hidden — sign up to reveal], you can log into the applicant portal on [Employer hidden — sign up to reveal] and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application. Applicants welcome from 16+.

Contact: [Employer hidden — sign up to reveal]

Vacancy Reference: 41073

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