Customer Success Manager
🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Remote
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Client relationship management
Account management
SaaS experience
Training and onboarding
CRM experience
Problem-solving
UK driving licence
Communication skills
FULL DESCRIPTION
Customer Success Manager
[Employer hidden — view at passion-project.co.uk] is a construction technology startup based in the UK, seeking an ambitious Customer Success Manager to manage enterprise clients. The role involves building relationships with key stakeholders, training new starters, conducting refresher sessions, introducing new developments, and hitting KPIs for upselling and contract renewals. The ideal candidate has SaaS account management experience, a full UK driving licence, and a passion for construction technology.
- Company: [Employer hidden — sign up to reveal]
- Location: Remote (UK-based)
- Work Type: Hybrid
- Experience Level: Mid-Senior level
- Required Skills: Client relationship management, Account management, SaaS experience, Training and onboarding, CRM experience, Problem-solving, UK driving licence, Communication skills
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