Presales Consultant

What You'll Do

• Lead customer engagement by working with Account Managers to understand business objectives, technical environments and requirements.
• Design tailored IT solutions using the company’s full portfolio (End User Support, Cloud, Cybersecurity, Networking, AI and Transformation services).
• Deliver impactful technical presentations, demonstrations and proof-of-value, supporting bids, RFPs and tenders with commercially aligned proposals.
• Collaborate with sales, architecture and delivery teams to ensure solutions are viable, scalable, profitable and aligned with business strategy.
• Drive continuous improvement by sharing knowledge, capturing lessons learned, and staying current with emerging technologies and partner offerings.

What You'll Need

• 3+ years’ experience in a pre-sales, solutions consultant, or technical account management role within an MSP or IT services provider.
• Strong technical understanding of managed IT services, networking, cloud computing Microsoft 365, cybersecurity solutions, and transformation.
• Excellent written and verbal communication and presentation skills with the ability to translate complex technical concepts into business value.
• Experience creating and delivering professional proposals and solution documentation.
• Ability to build trusted relationships with customers and internal stakeholders.
• Customer-centric mindset with a passion for solving business challenges through technology.
• Strong analytical and problem solving skills.
• Self-motivated, organised, and able to manage multiple opportunities simultaneously.
• Collaborative team player with a growth mindset.

What You'll Love

• Generous Time Off: Enjoy 24 days of annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays.
• Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers.
• Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge.
• Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year.
• Team Spirit: Join a friendly team and engage in various social events organised throughout the year.

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is an award-winning IT Solutions Company celebrating its 22nd year in business. The company has grown year on year and now has a team of over 240 staff. With IT Support Offices in central London and regional field-based IT Support, we are well placed to meet our customers’ needs for a quick response.

We provide a range of hosted and deployed services for customers small and large. Our hosted solutions include hosted Email (Hosted Exchange), Hosted online back-up, Hosted Desktop, and Hosted Network Monitoring. [Employer hidden — sign up to reveal] provides a full support service which includes a 24-hour helpdesk, network monitoring and on-site support.

[Employer hidden — sign up to reveal]’s clients provide a wide variety of fascinating opportunities for motivated technical staff. We employ service-oriented technical experts to work within our service team delivering a variety of hosted and deployed solutions.

We are a growing company with dedicated teams managing networks, storage and colocation. Our customers are some of the biggest brand names in the UK, and our consultants are some of the most skilled networking experts in the country.

As a service-centric organisation, we see people as our best competitive advantage as we strive to provide unsurpassed service to our customers. We expect a lot but at the same time are extremely supportive as we look to help realise each person’s potential in building a successful career with [Employer hidden — sign up to reveal].

Our Hiring Process

• Stage 1: Applied
• Stage 2: Interview
• Stage 3: Hired