Site Introduction

Our Carlisle site holds a special place in biscuit-making history, proudly recognised as the oldest biscuit factory in the world, dating back to 1831. Today, it’s powered by a dedicated team of over 980 colleagues, each playing a vital role in shaping our heritage and driving our production capabilities forward. Home to beloved brands like Carr’s and Jacobs, the site operates 9 ovens and 19 packing lines, processing an incredible 42,000 tonnes of flour every year. Conveniently located near Carlisle Train Station, this historic site continues to be a cornerstone of British biscuit tradition, blending generations of expertise with modern innovation to bring joy to biscuit lovers across the UK and beyond.

What will this role achieve?

In this role, you’ll play an essential part in the day‑to‑day running of the Carlisle site. You’ll be the go‑to contact for key on‑site services; including security, the staff shop, and laundry, ensuring everything operates safely, efficiently, and to a high standard. Your work will directly contribute to a positive experience for both colleagues and visitors.

What will be your key deliverables?

Facilities & Operations Support

• Provide timely, proactive administrative support to the Facilities Manager.
• Use SAP to manage local facilities cost centres, including monthly budget activity.
• Carry out monthly canteen audits and support the annual facilities audit.
• Ensure all facilities equipment from meeting rooms to canteen areas is safe, functional, and well maintained.
• Manage catering arrangements for site visits and support VIP visit coordination.
• Maintain high standards across all facilities areas and ensure any faults are resolved promptly.

Procurement & Finance

• Order PPE and stationery to ensure teams have what they need.
• Manage the facilities finance card and ensure accurate coding of all transactions in Concur.
• Order stock for the staff shop and ensure banking processes are completed correctly for Genpact.

Collaboration & Continuous Improvement

• Work with site leadership teams to develop and maintain Facilities roadmaps with a consistent, standardised approach.
• Review KPIs monthly and escalate any issues to the Facilities Manager.
• Partner with the Site Employee Engagement lead to support site events.
• Collaborate with the UK Facilities Manager on the rollout of new contracts or service updates.

Bring your experience!

We’d love to hear from you if you can bring:

• Clear and confident communication skills
• Basic numeracy and literacy
• The ability to work independently and solve problems proactively
• A flexible approach to working hours, with the ability to support different shifts when needed
• A team‑focused mindset with the ability to work cross‑functionally

This role is not eligible for visa sponsorship.

What will the interview process be?

• Initial Telephone call with Talent Acquisition
• 1st stage interview – 45 minutes competency-based interview based on our company values and your experiences.
• 2nd stage interview – 60 minutes – a technical interview to understand your skill set/case study or presentation interview.

[Employer hidden — sign up to reveal] does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated!

What does [Employer hidden — sign up to reveal] offer you?

• Stakeholder Pension Scheme
• Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme
• Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career.
• 25 days + bank holidays
• Holiday Enhancement Scheme
• 1 Volunteering Day per year
• Cycle to work scheme
• Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services
• Access to Employee Assistance Programme
• Financial Wellbeing Support
• Access to great training and development opportunities

Our Values

• Purpose led – We’re energised and guided by our purpose to bring happiness with every bite
• Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers.
• Positive – We’re highly motivated optimistic, courageous, and we inspire each other to be better
• Resilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forward
• Collaborative – We gain strength from operating as one [Employer hidden — sign up to reveal], winning and succeeding together

Best mix of ingredients

[Employer hidden — sign up to reveal] is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive.

Accessibility at Carlisle: Our Carlisle site has step-free access, accessible entrances and lifts between floors to support individuals with mobility needs. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to receive other benefits and privileges of employment, and where possible to perform key job functions.

[Employer hidden — sign up to reveal] is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business. We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is one of the world’s fastest growing snacking companies and home to much loved brands including McVitie’s, GODIVA and Ülker. [Employer hidden — sign up to reveal] also owns regional brands Jacob’s, Go Ahead, Flipz, Turtles, BN, Verkade and many more products across sweet and savoury biscuits, wafer, cake and chocolate. Formed in 2016, [Employer hidden — sign up to reveal] is the proud steward of over 300 years of family baking and confectionery experience. The expertise of our 16,000-strong global workforce spans 27 bakeries across 11 countries and is united by our purpose: to ‘bring happiness with every bite’. As a responsible business delivering the highest quality products and exceptional service, [Employer hidden — sign up to reveal]’ products have the potential to reach more than four billion people across the world. For more information, please visit: [Employer hidden — sign up to reveal]. For our Privacy policy please click here.