Account Manager

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Stoke-on-Trent
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£30,000 / year
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Communication Project Management Client Relationship Management Prioritization Organizational Skills Stakeholder Management eCommerce Knowledge Reporting Software

FULL DESCRIPTION

Account Manager at [Employer hidden — sign up to reveal]

Location: Stoke-on-Trent (office-based, flexible working) | Salary: £23-30k DOE | Type: Full-time, On-site | Experience: Mid-Senior level

About the role

Working alongside our developers, you’ll be helping communicate and help a team to deliver both projects and retainers for a diverse range of clients across a range of eCommerce platforms from the UK to multi-national clients.

Your day-to-day responsibilities will include:

  • Communication with clients on our work management platform to give updates on tasks
  • Scheduling and prioritisation of work
  • Monitoring reporting software to make sure tasks are completed within their estimated timeframe
  • Testing work before it is sent back to the client
  • Checking in with our development teams to make sure work is on track

You will be responsible for ensuring the team is resourced to deliver this work in an efficient way and communicating this plan, its progress, and results back to the business and with your clients. You will need excellent communication skills, both verbal and written, and not be afraid to proactively escalate any issues threatening the successful delivery of work. A natural flair for organisation and an interest in eCommerce trends would also ensure you enjoy the role

The essentials

  • Ability to establish rapport and credibility with high-priority stakeholders.
  • A track record of successfully delivering business-critical projects or programs.
  • Must be able to manage concurrent projects/clients at once.
  • Strong organisational skills

Why Choose [Employer hidden — sign up to reveal]?

Here at [Employer hidden — sign up to reveal], we realise the importance of a work-life balance, and we don’t want you burning yourself out. That’s why our working week is only 35 hours with flexible start and finish times.

You’ll get 20 days holidays, Bank holidays, and your birthday off. Additionally, for staying loyal, we’ll give you an extra day of holiday for every year worked* and enjoy team events throughout the year as well.

There’s a laid-back dress code in the office so you feel comfortable all day, every day.

To ensure you’re equipped for the job, you’ll get a high-specification MacBook. Last but certainly not least, there’s always food and drink available in the office, including unlimited brews and beers waiting in the fridge.

If this sounds like the place for you, then get in touch and let’s have a chat about you becoming the next member of our growing team. We can’t wait to hear from you.

Key information

We’re looking for someone to join our small team, with a positive and hard working attitude who can take ownership of a key service for [Employer hidden — sign up to reveal].

  • Salary £23-30k (DOE)
  • 32.5 hour work week
  • Flexible working
  • Pension scheme
  • 20 days annual leave
  • Your Birthday off

Join the team. Apply today.

Above all, we’re looking for someone to join our small team, with a positive and hard-working attitude who can take ownership of a key service for [Employer hidden — sign up to reveal].

Interested? Submit your CV, tell us a bit about you and we'll be in touch.

If this role excites you but you don’t tick every box, please still reach out - we believe the right attitude and potential can matter more than a perfect CV.

If you’d prefer a more accessible format, [Employer hidden — sign up to reveal] and we’ll make sure you have what you need.

Please note: we're not utilising recruitment agency services for this role.

Contact: [Employer hidden — sign up to reveal] | Phone: [contact hidden]

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