Prison Custody Officer

Job Details

• Location: HMP Millsike, YO41 1FZ
• Salary: £36,540 + benefits
• Hours: Full time, average 42 hours per week across a variety of shifts (including nights and weekends)

About the Role

Ready to make a real difference? At HMP Millsike, we're looking for empathetic, resilient, and collaborative individuals to join our team as Prison Custody Officers. This is more than a job—it's an opportunity to help shape lives, promote rehabilitation, and ensure safety within a supportive environment. HMP Millsike is a brand-new prison dedicated to transforming lives through a contemporary, evidence-based approach. Our vision is to protect the public while fostering rehabilitation and personal growth.

Since 1987, [Employer hidden — sign up to reveal]’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company. [Employer hidden — sign up to reveal] offers a market-leading benefits package including pension, life assurance, cycle-to-work scheme, employee shares, salary finance options, and holiday.

What You'll Do

• Working directly with prisoners to make a positive impact.
• Maintain safety and security for prisoners, staff, and visitors.
• Support prisoner care and rehabilitation using a trauma-informed approach.
• Promote safer custody and reduce violence, creating a restorative environment.
• Assist prisoners in preparing for release, working closely with health services, probation, and other professionals.
• Supervise daily activities and work assignments.
• Communicate effectively, adapting your style to build trust and understanding.

What We're Looking For

• Strong interpersonal skills and ability to remain calm under pressure.
• Commitment to fairness, respect, and rehabilitation.
• Ability to interact empathetically while maintaining professional boundaries.
• Physical and mental resilience for a dynamic environment.
• Dedication to safety, dignity, and diversity.

Job Requirements

• You must be eligible to work in the UK.
• This role is not eligible for new Skilled Worker visas.
• This role is exempt from the Rehabilitation of Offenders Act 1974 and subject to HMPPS security clearance screening.
• Good understanding of Maths and English.
• Moderate level of physical fitness.
• Meet required eyesight and hearing standards.
• Access to own transport beneficial due to rural location.

Benefits

• Comprehensive training and ongoing development.
• Supportive team environment.
• Opportunities for career progression.
• Health and Wellbeing support.
• 33 days annual leave (inclusive of Bank Holidays).
• Virtual GP, Salary Finance scheme, lifestyle benefits platform Choices, high street discounts, cycle-to-work scheme, life cover, enhanced pension, save-as-you-earn scheme, [Employer hidden — sign up to reveal] Matching Share Plan, [Employer hidden — sign up to reveal] Stars rewards.