Mobile Soft Services Supervisor

Role Overview

At [Employer hidden — sign up to reveal] we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive. We're looking for a Mobile Soft Services Supervisor who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules.

Role Responsibilities

• Maintaining a professional image and complying with all [Employer hidden — sign up to reveal] Policies & Procedures
• Ensure adequate staffing levels are achieved by rostering correctly
• Maintaining Cleaning Standards as per contractual requirements
• Responsibility for ensuring that staff members adhere to [Employer hidden — sign up to reveal] Uniform & PPE Standards
• Ensuring stock allocation & equipment checks are completed
• Reporting any poor performance or mis-use of equipment
• Flexibility and willingness to complete any other reasonable management, client or customer requests

Main Duties

• Prepare in advance rosters to ensure adequate staffing to cover holiday etc.
• Bring to the attention of the manager sickness, absence etc
• Carry out Toolbox Talks relating to H&S Bulletins or Company/announcements
• Report incidents as per the [Employer hidden — sign up to reveal] QHSE requirements
• Comply with site regulations and conduct oneself in a professional manner
• Communicate & liaise with site personnel in a professional manner
• Accountable for ensuring all chemicals, equipment & trolleys are stored correctly
• Ensure Site Files are updated and reviewed monthly

Person Specification

• Previous Supervisory or Team Leader Experience
• Customer Service Skills
• Good written & verbal communication skills
• IT Skills desirable but training will be provided
• Time Management Skills
• Flexible
• Self Motivated
• Cleaning Experience
• Clean Full UK Driving Licence
• Clear DBS required plus enhanced vetting elements

About [Employer hidden — sign up to reveal]

Since 1987, [Employer hidden — sign up to reveal]’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Benefits

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP, financial wellbeing assistance, high street discounts, cycle-to-work scheme, life cover, save-as-you-earn scheme, and a [Employer hidden — sign up to reveal] Matching Share Plan. We award [Employer hidden — sign up to reveal] Stars with cash prizes up to £10,000.