Head of Contract Support
SKILLS
FULL DESCRIPTION
Head of Contract Support
[Employer hidden — sign up to reveal] is seeking a Head of Contract Support to provide strategic performance insight and contractual support across a large IFM contract in Milton Keynes. This role leads performance management, data analytics, compliance, and stakeholder engagement.
Role Responsibilities
- Lead the performance management framework across the contract, ensuring KPIs, SLAs and strategic measures are clearly defined, monitored and reported.
- Analyse trends, identify risks and opportunities, and support the development of performance improvement and recovery plans.
- Produce high-quality performance packs and insights for governance forums, senior leadership reviews and client meetings.
- Build strong, credible relationships with senior internal stakeholders and client representatives.
Required Qualifications
- Proven experience in contract performance management, analytics, assurance or governance.
- High level of commercial and contractual awareness.
- Proficiency in Microsoft Office tools, particularly Excel and PowerPoint.
What's in it for you?
- Access to a virtual GP for you and your household.
- Financial wellbeing support via Salary Finance, including early pay access and competitive loans.
- Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care, and technology products.
About [Employer hidden — sign up to reveal]
Since 1987, [Employer hidden — sign up to reveal]’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our [Employer hidden — sign up to reveal] Team. Together our diversity makes us stronger.
Recruiter
Shradha Singh – [Employer hidden — sign up to reveal]
How to Apply
Click the 'Apply Now' button on the page to submit your application.