Retail Relief Security Officer

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Southampton
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Security
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

SIA Door Supervisor Licence Patrolling Surveillance Communication Skills Teamwork Flexibility Calm under pressure Geographical awareness

FULL DESCRIPTION

Retail Relief Security Officer

[Employer hidden — sign up to reveal] is seeking an experienced Security Officer for Hammerson West Quay Shopping Centre in Southampton. The role involves patrolling, surveillance, and being the first point of contact for customers. Requires an SIA Door Supervisor Licence. Full-time with flexible rota covering days, nights, weekends, and bank holidays. Pay rate £13.70 per hour.

Job Description

  • There will be an aspect of working outside in all weather conditions and lots of patrolling, so an active, enthusiastic person would be ideally suited to this role.
  • The Security Officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers.
  • As the first point of contact for to all customers and clients, the Security Officer must have geographically aware of their local surroundings.
  • The Security Officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services.
  • Report to the Security Shift Manager – they must record, report and escalate all sightings and arrests on a regular basis.

Qualifications

  • The Security Officer will need to be a team player with an enthusiastic attitude.
  • The Security Officer should be able to work on own initiative.
  • Flexible Approach to work to suit the business needs.
  • Excellent communication skills are required both written and verbal.
  • It is important the Security Officer is calm under pressure.

Benefits

  • Employee Shares Scheme
  • Staff Retailer Discount
  • Westquay Discount Scheme
  • Pension Scheme
  • Extensive Training Package
  • Childcare Vouchers
  • Competitive Holiday allowance
  • Competitive Pay Rate
  • Share Incentive Plan
  • Save as you earn
  • Virtual GP
  • Employee Assistance & Counselling

About [Employer hidden — sign up to reveal]

Since 1987, [Employer hidden — sign up to reveal]'s 80,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

[Employer hidden — sign up to reveal] offers a market-leading flexible benefits scheme. Virtual GP, financial wellbeing, high street discounts, cycle-to-work scheme, life cover, save-as-you-earn, and [Employer hidden — sign up to reveal] Matching Share Plan. Recognition through [Employer hidden — sign up to reveal] Stars with cash prizes.

We are committed to inclusive recruitment. If you need reasonable adjustments, please let us know by email.

Join our [Employer hidden — sign up to reveal] Team.

Sign up free — access 45,000+ UK sponsor-licensed jobs