Job Description

Campsfield IRC is due to open soon as the UK's first all-electric Immigration Removal Centre. We are looking for respectful, diligent and caring colleagues to join our team.

Job Objectives and Responsibilities

• To provide a hair-cutting and barbering service to residents which reflects the cultural needs of the population and is in accordance with contractual, safety and security standards.

Main Duties

• Provide hair-cutting and barbering services ensuring that skills are current and updated in line with industry standards
• Promote the services offered and manage a booking system for all residents to enable fair access to the services.
• Manage the environment ensuring maintenance and security of tools and equipment at all times to relevant standards.
• Maintain the workspace ensuring it is clean and tidy at all times.
• Create and maintain a safe, secure, positive and friendly environment where residents feel welcomed and respected.
• Ensure the completion of all documentation and administration in line with company policies and any external agency requirements so that accurate, compliant data is maintained and provided.
• Use all resources effectively to ensure quality of service and value for money.
• Advise on equipment and purchases necessary to meet contractual requirements.
• Supervise and coach resident barbers to help develop their skills and ensure safety and security.

Person Specification

Essential

• This role requires the ability to deliver a range of hairdressing and barbering styles.

Desirable

• Experience of delivering relevant workshops/training
• Experience within the custodial setting
• Experience of working with ESOL learners would be advantageous and a patient and understanding attitude to the language problems faced by learners is essential.

Care + Custody Competencies

Resident Care and Management

• Interacts with residents easily, quickly building rapport but maintaining professional distance
• Is impartial, fair, assertive, consistent and confident with residents
• Treats residents with respect as individuals and encourages residents to do the same to others
• Listens carefully to residents, including picking up on unspoken communication
• Explains issues clearly to residents and keeps them informed at all times of relevant issues
• Makes time to understand residents and regularly helps them, working hard to meet their needs
• Shows empathy and compassion
• Diffuses anger and worries in residents
• Acts upon signs of distress, self-harm or anger
• Encourages residents to express their concerns, take responsibility for their behaviour and participate in activities and programmes
• Is observant

Clearance Requirements

You must be eligible for CTC clearance. You must hold a valid British passport or an EU passport with a share code. Additionally, you must have lived and worked in the UK for at least 3 years, without any extended trips overseas. Applicants must have no criminal convictions and must not be subject to any ongoing police investigations.

About [Employer hidden — sign up to reveal]

Since 1987, [Employer hidden — sign up to reveal]’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our [Employer hidden — sign up to reveal] Team. Together our diversity makes us stronger.

Benefits

• Pension
• Life Assurance
• Cycle to Work Scheme
• Employee Shares Schemes
• Salary Finance Options
• Holiday

For reasonable adjustments, contact Sophie Willson at [contact hidden].