Corporate Receptionist

About the Role

We are on the lookout for a professional, welcoming, and experienced Receptionist to join our team. You will perform reception, administration, and secretarial duties efficiently and effectively on behalf of the building in which you are located in. You will be expected to keep a tidy and efficient reception area, providing a professional and courteous service throughout. You will also be required to handle any phone calls and emails in a prompt, professional manner as well as sorting and distributing incoming mail and packages. As a Receptionist, you will be in charge of managing documentation and ensuring it is stored in the appropriate location or system. Some additional duties will include managing queries and messages from visitors, issuing visitor and staff passes, assisting with emergency evacuations, ordering of consumable goods and more.

Day to Day Duties

• To sign in visitors, issuing the health and safety brief, answering and solving telephone queries and booking meeting rooms for our clients if required.
• Responsible for unlocking and locking the building daily, this includes carrying out daily checks to make sure the building is secure.
• Effective management of administrative tasks such as, but not restricted to; monthly visitor figures, no show report, stock take of audio-visual equipment, producing the Signature Network Rail newsletter, internal auditing and staff passes report.
• Responding to the Reception Inbox making sure all emails are replied to in a timely manner.
• Elements of travel to relieve other sites if needed (Full licence holders would be preferred but not essential).
• Reviewing the security check list ensuring all faults have been corrected or logged to maintenance.
• Ensuring all Network Rail Signature health and safety posters and leaflets are up to date and relevant.
• Being the representative on behalf of the team for the engagement team.
• Collating and ordering lunches from catering suppliers for each classroom.
• Maintain up to date health and safety folders, with direction from the regional front of house manager.
• Co - ordinate the general running's of the building including kitchen and break out room checks to insure they are kept clean and tidy.
• Be involved with our Social Value team

Additional Responsibilities

• Dealing with planned and reactive works as and when required.
• Work with our Compliance Manager to ensure all reactive and pre planned maintenance jobs are completed within our agreed Service Level Agreement with the client.
• Conducting floor walks and logging any faults that are present.
• Conducting daily, weekly and monthly building safety checks

Requirements

We are looking for someone with a friendly and approachable manner and can always remain professional, displaying sound communication and interpersonal skills. The ideal candidate needs to be IT literate with the ability to prioritise your own workload and work efficiently to agreed deadlines.

Benefits

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. We offer financial wellbeing assistance through our Salary Finance scheme. When you join us, we'll give you a link to our flexible benefits platform, Choices. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000. We also offer a save-as-you-earn scheme, and a [Employer hidden — sign up to reveal] Matching Share Plan (you could even be awarded free shares in [Employer hidden — sign up to reveal]). We award our employees with [Employer hidden — sign up to reveal] Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

About [Employer hidden — sign up to reveal]

Since 1987, [Employer hidden — sign up to reveal]'s 80,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our [Employer hidden — sign up to reveal] Team. Together our diversity makes us stronger.