Retail Security Officer

Job Overview

To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.

Main Duties

• Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, familiarising oneself with changes to suggest amendments that improve service.
• Comply with Industry and Statutory Legislation (require front-line licence in Security Guarding or Door Supervision and CCTV PSS SIA Licence).
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.
• Fully and satisfactorily complete all required competency training.
• Use technology to achieve key work objectives and develop job knowledge through continual professional development.
• Renew SIA licence 16 weeks before expiry.
• Look out for and report Health & Safety hazards.
• Stay alert to threats or changes to reduce disruption, loss or damage.
• Use common sense and initiative in threatening situations.
• Maintain professional conduct in difficult situations.
• Complete accurate notebook entries after incidents for Incident Reports.
• Keep to schedules and demonstrate commitment to [Employer hidden — sign up to reveal] and the Client.
• Ensure check calls are carried out at allocated times as per AI's.
• Call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• SIA License
• SC Clearance (desirable)

Benefits

[Employer hidden — sign up to reveal] offers a flexible benefits scheme including virtual GP, financial wellbeing assistance, pension, life assurance, cycle to work scheme, employee share schemes, salary finance options, holiday, and discounts. Recognition through [Employer hidden — sign up to reveal] Stars with cash prizes.

About [Employer hidden — sign up to reveal]

Since 1987, [Employer hidden — sign up to reveal]'s 80,000 employees have been maintaining companies globally. [Employer hidden — sign up to reveal] is the UK's leading facilities management and professional services company.

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