Relief Security Officer – DWP Contract (Mitie)

About the Role

[Employer hidden — sign up to reveal] is recruiting Relief Security Officers to support an exciting new contract with the Department for Work and Pensions (DWP). This is a great opportunity to join a professional team protecting key public service sites and supporting local communities. You'll be a visible presence on site, ensuring staff and visitors feel safe, while delivering excellent customer service and responding professionally to any incidents. This role is ideal for a flexible, mobile security professional who enjoys variety and working across multiple locations.

What You'll Be Doing

Security & Site Protection

• Maintain a safe and secure environment for DWP staff, visitors, and property
• Conduct regular site patrols and identify potential risks
• Respond calmly and effectively to incidents, emergencies, or suspicious activity
• Liaise with local emergency services when required
• Carry out routine security checks and complete incident reports

Customer Service & Professional Conduct

• Provide a welcoming, professional presence at all times
• Assist staff and visitors with security-related queries
• Handle challenging situations with confidence and professionalism

Health & Safety Responsibilities

• Identify and report hazards or security risks immediately
• Take proactive steps to prevent disruption, loss, or damage
• Keep accurate logs and incident records
• Follow all [Employer hidden — sign up to reveal] and DWP policies, procedures, and regulations

What We're Looking For

Essential:

• Valid SIA Door Supervisor (DS) licence
• Full UK driving licence and own vehicle
• Flexibility to travel across regional sites

Desirable:

• Previous security experience
• Strong communication and customer service skills
• Reliable, professional, and calm under pressure

Why Join [Employer hidden — sign up to reveal]?

• Stable weekday shifts with occasional Saturdays
• Work on a high-profile government contract
• Opportunities for ongoing training and development
• Be part of a leading UK facilities management and security company

[Employer hidden — sign up to reveal] offers a market-leading flexible benefits scheme, virtual GP, financial wellbeing assistance, high street discounts, cycle-to-work scheme, life cover, save-as-you-earn scheme, and a [Employer hidden] Matching Share Plan. Employees can also earn [Employer hidden] Stars with cash prizes up to £10,000.

[Employer hidden — sign up to reveal] is committed to inclusive recruitment. If you need reasonable adjustments, please email [Employer hidden — sign up to reveal] (not explicitly provided, but placeholder).

Since 1987, [Employer hidden — sign up to reveal]’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company.

Join our [Employer hidden — sign up to reveal] Team. Together our diversity makes us stronger.